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Albertsons Companies

Albertsons Companies

www.albertsonscompanies.com
What is your customer experience with Albertsons Companies?

Albertsons Companies Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Albertsons Companies has 1.5 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Friendly, Great products, Great selections.
    Cons: Horrible delivery drivers, Horrible delivery service, Horrible delivery workers.

  • Recent recommendations regarding this business are as follows: "SHOP at SUPER ONE or another store near you", "Don’t go to the store with work clothes or don’t be a dark skin person", "Albertsons is the most high prices in America they did not learn from their mistake when their stores close in Whishita KS because of high price *** with themore", "Find a different pharmacy that respects veterans and all citizens and appreciates your business".

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Albertsons Companies - Injuries
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Taygen Opn
map-marker Denver, Colorado

POOR RESPONSE to my problems

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My account with Albertsons is tottally not working. I have talked to customer service 5 times and each time I am told it is fixed.

The CEO should be fired given the responses or pissed off customers I see with Albertsons. I am going to go on social media and ask everyone to stop shopping there for one week - let the CEO get the word that she is NOT cleaning up her company's tech department.

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User's recommendation: SHOP at SUPER ONE or another store near you

Anonymous
map-marker Upland, California

Harassment

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I have been going to Albertsons since they opened, I have lived in the Colonies in Upland for 23 years

I have been getting treated so badly there and I dont know why, the bakery products are not fresh, especially the bread , I always go after 4pm to get the freshly baked bread I asked the person behind the counter what is going on and he told me that they didnt bake bread today in a non professional manner.

But my true complaint is that when I come in with clean clothes and not my work clothes, I get treated differently. Today I was at the self checkout line and I overheard a guy with a beard, short and stocky tell the cashier that gives out the bags, watch out for this guy and keep your eyes on him so through out me checking out the cashier was literally 6 inches away from me.

I am 65 years old and I felt like I was a thief or something, I dont know what made them do this, is it my attire is it the color of my skin, I dont know

I really felt harassed by your employees. I came home and my anxiety kicked in, I really dont need this and no one should be treated like this.

Shame on you Colonies Albertsons!!! I even had to take my nitroglycerin for my heart because I was not feeling so well after that experience

I have many choices to where I can shop and I will no longer shop at your store

Thank you

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User's recommendation: Don’t go to the store with work clothes or don’t be a dark skin person

2 comments
Guest

It sounds like you are upset about something a customer said to an employee. How do you know the man was talking about you?

If he was, maybe it was a case of mistaken identity. I am not a confrontational person because I hate drama, but I would have spoken up and said "excuse me, do I know you"?!

Guest

“I walk around everywhere with an attitude and expect everything I want to be available every time I want it. I have a nasty mouth and a condescending tone I won’t hesitate to use when I don’t get my way.

When I do get pushback I will simply claim bias as that is the type of foul person I am. I also should mention that my self-esteem is so low that any whisper of negativity I hear I assume is about me. At least that’s how I will falsely frame things so I can misuse the term harassment.

Can’t get any response unless I make up two serious grievances, right?” -There. I fixed your post to more accurately describe you and your situation “.

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Anonymous
map-marker Ontario, California

Digital deals

Stater brothers doing better than you just by entering my phone number to get digital deals I'am a customer at Albertsons since 1995 but you lost me because your digital deal you should copy stater brother to get yuor customer back.

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User's recommendation: Albertsons is the most high prices in America they did not learn from their mistake when their stores close in Whishita KS because of high price *** with themore

Anonymous
map-marker Ontario, California

Digital deal

Hello you are loosing you customers who have no digital account but a customer since 1995 Stater Brothers can get good digital deals jus by entering my phone number with them only,my question to you why you can't do the same thing to have your customers back.

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John M Ftm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Winnipeg, Manitoba

Complaint against Albertsons pharmacy in Helena mt.

My long-time doctor turned in an antibiotic order for my infected eye to Albertsons Pharmacy, which I have used for years without problems. This time, pharmacy employees could not find my name or my doctor's prescription, telling me to call my doctor.

I did three times in 2 days. The doctor's office called the pharmacy many times with my name and personal information. The pharmacy kept blaming the doctor's office. Upon personally going to the doctor's office and checking out my name and personal information, I discovered the doctor's office had it right.

The pharmacy, which has had my information for years, had my prescription under two wrong names and wrong personal information.

Upon bringing this fact to the pharmacy employees' attention, one tall woman in a white uniform was hostile and belligerent to me, blaming me for their incompetence. I was wearing my military insignia cap.

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User's recommendation: Find a different pharmacy that respects veterans and all citizens and appreciates your business

1 comment
Guest

I was on your side until you brought the military into the matter. What kind of hat you wore or the fact that you are a veteran did not play into their mistake.

Hope M Syh

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Verified Reviewer
| map-marker San Marcos, California

Albertson’s Delivery App Scammed Me

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Albertsons Companies - Albertson’s Delivery App Scammed Me
Albertsons Companies - Albertson’s Delivery App Scammed Me - Image 2
Albertsons Companies - Albertson’s Delivery App Scammed Me - Image 3
Albertsons Companies - Albertson’s Delivery App Scammed Me - Image 4
Contains 4 confidential files for company representatives
Updated by user Jun 20, 2023

I shop at this store weekly like I said. I’m a very valued customer of this place and do not deserve the treatment I’m receiving.

I’m currently out $90 still even tho they refunded me a big ol $2. I spent $100 and a few items weren’t in stock. They think giving me a discount of $10 off my next order does anything. I won’t be shopping here ever again if my order from yesterday doesn’t show up today.

The last albertson’s agent said my groceries would be delivering today around “7am-9am” if that does not happen then I will let you all know.

Because I never received the email confirmation last night that I was supposed to. :/

Original review Jun 20, 2023
Hello! I am a customer of Albertsons that goes to your alls store weekly, yesterday June 19th i placed an order under your alls app using the 30 day free trial on the Fresh Pass.

I paid extra for the time slot of 5:35-5:55 so that my groceries would arrive either around that time or atleast a lil near it. And I was completely wrong. My order NEVER arrived. I had zero communication with the driver, and spoke to countless agents on the app who kept lying to me saying give it 15 more minutes and a driver was going to be calling me and would be on there way.

And I believed them every time and waited by my phone from 5:55 to 9:00pm. To say Im frustrated is an understatement. Last information I got was from a agent named Rome saying my re delivery would be around 7am - 9am and I would receive a confirmation email last night in a hour or so confirming but I never received a confirmation email. So I doubt my groceries will be here today.

I spent $100 on things I needed and its just been stolen from me !!! I should be able to trust a grocery stores app. All they refunded me was the extra delivery fee I spent for the time slot I waited and gave me $10 off my next order which I wont ever be doing again because I will never be ordering from here AGAIN. I will gladly go to target and spend $5 on the so good so you shots rather than $3 because atleast I dont get my groceries stolen there.

I cant believe all of this! And I dont know if youll even receive this but something needs to be done.

I just want my grocery order. Will be attatching proof of my order, the time slots I bought it in, and agents lying to me.
Below I attached some of the conversation of SS of agents lying to me telling me to watch out for a call from a driver that will be delivering my grocery order shortly after it being 3 hours later yet the driver never called or showed.
And the agent saying they submitted a report to the store manager for me, and to keep my line open.
Proof purchase I included before and after they took out what wasnt in stock, and the time frames.
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Loss:
$75
Pros:
  • Great selections
  • Friendly
Cons:
  • Horrible delivery service
  • Horrible delivery drivers
  • Horrible delivery workers

Preferred solution: Deliver product or service ordered

Kierra W Sjv
map-marker Baton Rouge, Louisiana

Injuries

Albertsons Companies - Injuries

I had a slip and fall last Friday and nobody never reached out to me. Ive reached out several times but got the run around. Im willing to resolve this personally but its giving me vibes that maybe I should contact counsel because I never seen a company so distant after I customer was injured in their store

View full review
Loss:
$3500
Pros:
  • Great products
Cons:
  • Rude employees

Preferred solution: compensation

Filomeno Mrv
map-marker Dallas, Texas

To talk about a managers performance

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My brother-in-law just started working for the Albertsons in Texas off of Loop 820 come to find out the supervisor for the overnight shift leaves on his first break and doesnt come back till the last hour of the shift his other manager on shift drinks in his asleep all of his shift the other employees go out and smoke marijuana on their break for an hour Jeff also fired my brother for not knowing what to do with nobody trained him nobody was there to train him nobody was there to walk him through what hes supposed to be doing they threw him on the floor and said good luck which I find very very irresponsible

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2 comments
Keldon Pdg

If yours brother law can't fight his own battles he has no business working. He is not a good worker if he lies about all his coworkers

Keldon Pdg

If your brother in law can't fight his own battles no wonder he didn't last long. He is probably lying about his coworkers.

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Resolved
Malik J Vzc

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Verified Reviewer

Resolved: Malikjunaid0685@***.com withdraw problem

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Albertsons Companies - Malikjunaid0685@***.com withdraw problem
Albertsons Companies - Malikjunaid0685@***.com withdraw problem - Image 2
Contains 2 confidential files for company representatives
Updated by user Apr 11, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Apr 11, 2023

I want to know About my withdrawl amount...its under review from the last 5 hours.

People are saying its scameed with invsetors...

I want know how much reality in this thing please guide.

Its under review 24 hours

View full review
Loss:
$70

Preferred solution: Invsetor

Zeeshan S Dqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Marysville, Washington

Did not receive reward for past 4 days

Contains 1 confidential file for company representatives

I am the user of Albertsons app and the withdrawals are being under review for the past 4 days and are not released. Kindly guide in this regard.

View full review
Loss:
$170

Preferred solution: Full refund

1 comment
Copper Ply

Hi Sir i invest 60$ before 4 days ago i only withdraw 7.50$ one day and withdraw again 15$ or 7$ but i not recive may this totol 22$ and now application is not work before 1 day My Email: uraja8776@***.com I request u Please solve my problem

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