Kierra W Sjv
map-marker Baton Rouge, Louisiana

Injuries

Albertsons Companies - Injuries

I had a slip and fall last Friday and nobody never reached out to me. Ive reached out several times but got the run around. Im willing to resolve this personally but its giving me vibes that maybe I should contact counsel because I never seen a company so distant after I customer was injured in their store

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Loss:
$3500
Pros:
  • Great products
Cons:
  • Rude employees

Preferred solution: compensation

Hope M Syh

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Verified Reviewer
| map-marker San Marcos, California

Albertson’s Delivery App Scammed Me

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Updated by user Jun 20, 2023

I shop at this store weekly like I said. I’m a very valued customer of this place and do not deserve the treatment I’m receiving.

I’m currently out $90 still even tho they refunded me a big ol $2. I spent $100 and a few items weren’t in stock. They think giving me a discount of $10 off my next order does anything. I won’t be shopping here ever again if my order from yesterday doesn’t show up today.

The last albertson’s agent said my groceries would be delivering today around “7am-9am” if that does not happen then I will let you all know.

Because I never received the email confirmation last night that I was supposed to. :/

Original review Jun 20, 2023
Hello! I am a customer of Albertsons that goes to your alls store weekly, yesterday June 19th i placed an order under your alls app using the 30 day free trial on the Fresh Pass.

I paid extra for the time slot of 5:35-5:55 so that my groceries would arrive either around that time or atleast a lil near it. And I was completely wrong. My order NEVER arrived. I had zero communication with the driver, and spoke to countless agents on the app who kept lying to me saying give it 15 more minutes and a driver was going to be calling me and would be on there way.

And I believed them every time and waited by my phone from 5:55 to 9:00pm. To say Im frustrated is an understatement. Last information I got was from a agent named Rome saying my re delivery would be around 7am - 9am and I would receive a confirmation email last night in a hour or so confirming but I never received a confirmation email. So I doubt my groceries will be here today.

I spent $100 on things I needed and its just been stolen from me !!! I should be able to trust a grocery stores app. All they refunded me was the extra delivery fee I spent for the time slot I waited and gave me $10 off my next order which I wont ever be doing again because I will never be ordering from here AGAIN. I will gladly go to target and spend $5 on the so good so you shots rather than $3 because atleast I dont get my groceries stolen there.

I cant believe all of this! And I dont know if youll even receive this but something needs to be done.

I just want my grocery order. Will be attatching proof of my order, the time slots I bought it in, and agents lying to me.
Below I attached some of the conversation of SS of agents lying to me telling me to watch out for a call from a driver that will be delivering my grocery order shortly after it being 3 hours later yet the driver never called or showed.
And the agent saying they submitted a report to the store manager for me, and to keep my line open.
Proof purchase I included before and after they took out what wasnt in stock, and the time frames.
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Loss:
$75
Pros:
  • Friendly
  • Great selections
Cons:
  • Horrible delivery workers
  • Horrible delivery service
  • Horrible delivery drivers

Preferred solution: Deliver product or service ordered

Filomeno Mrv
map-marker Dallas, Texas

To talk about a managers performance

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My brother-in-law just started working for the Albertsons in Texas off of Loop 820 come to find out the supervisor for the overnight shift leaves on his first break and doesnt come back till the last hour of the shift his other manager on shift drinks in his asleep all of his shift the other employees go out and smoke marijuana on their break for an hour Jeff also fired my brother for not knowing what to do with nobody trained him nobody was there to train him nobody was there to walk him through what hes supposed to be doing they threw him on the floor and said good luck which I find very very irresponsible

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2 comments
Keldon Pdg

If yours brother law can't fight his own battles he has no business working. He is not a good worker if he lies about all his coworkers

Keldon Pdg

If your brother in law can't fight his own battles no wonder he didn't last long. He is probably lying about his coworkers.

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Zeeshan S Dqu

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Verified Reviewer
| map-marker Marysville, Washington

Did not receive reward for past 4 days

Albertsons Companies - Did not receive reward for past 4 days

I am the user of Albertsons app and the withdrawals are being under review for the past 4 days and are not released. Kindly guide in this regard.

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Loss:
$170

Preferred solution: Full refund

1 comment
Copper Ply

Hi Sir i invest 60$ before 4 days ago i only withdraw 7.50$ one day and withdraw again 15$ or 7$ but i not recive may this totol 22$ and now application is not work before 1 day My Email: uraja8776@***.com I request u Please solve my problem

Resolved
Malik J Vzc

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Verified Reviewer

Resolved: Malikjunaid0685@***.com withdraw problem

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Albertsons Companies - Malikjunaid0685@***.com withdraw problem
Albertsons Companies - Malikjunaid0685@***.com withdraw problem - Image 2
Albertsons Companies - Malikjunaid0685@***.com withdraw problem - Image 3
Albertsons Companies - Malikjunaid0685@***.com withdraw problem - Image 4
Updated by user Apr 11, 2023

Company fixed the issue and I have been provided with product or service ordered.

Original review Apr 11, 2023

I want to know About my withdrawl amount...its under review from the last 5 hours.

People are saying its scameed with invsetors...

I want know how much reality in this thing please guide.

Its under review 24 hours

View full review
Loss:
$70

Preferred solution: Invsetor

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