Albertsons Companies Reviews

I ordered online June 22 for my bimonthly groceries. I received a notice from my bank of a possible shortage of funds.

I immediately called your *** location to cancel the order. I spoke to your person in charge and the person handling the order. I was assured the order would be canceled and my account would not be charged. I also called your online delivery scheduling and was assured it would be canceled.

The groceries are still in your store; my bank was charged, causing an overdraft and overdraft charges. I don’t know if you can bring up my charges for the past year, but I spend a lot of money in your store.

Here is a request that would not cost much and would pay off in customer relations. How about doing us seniors and disabled customers a small favor and provide courtesy seating in your store.

Many people, young and old, have joint or spine pain from aging, arthritis or injuries that make it very difficult to stand for extended periods of time. That would enable one spouse to continue to browse and shop while other with less stamina could relieve their pain by sitting at a bench and wait for them to finish. I have had back surgery due to an injury in the military and cannot stand more than about 15 or 20 minutes without extreme pain. While my spouse likes to browse and do a little impulse buying, I have to rush her out of the store so I can get to the car to sit because there is simply no place to sit, either inside or outside your stores.

Out of desperation I tried to relive a spasming leg by leaning on an end cap display and sent cans flying. Seems there used to be bench areas in front of the cash registers but they are no long there making it a much less convenient and less shopper friendly environment. A few wooden benches at the front of the store where one could wait for a shopping partner, or just take a break before continuing to shop, would not be very expensive.

There is plenty of room for such accommodations (many stores had them and took them out) and clearly it would increase the time and money spent by shoppers in your stores and create some good will by those of us who are a little infirm or elderly. Thank You.

Warren Kotzmann

480 433-****

warrenk@***.net

I have been going to Albertsons since they opened, I have lived in the Colonies in Upland for 23 years

I have been getting treated so badly there and I dont know why, the bakery products are not fresh, especially the bread , I always go after 4pm to get the freshly baked bread I asked the person behind the counter what is going on and he told me that they didnt bake bread today in a non professional manner.

But my true complaint is that when I come in with clean clothes and not my work clothes, I get treated differently. Today I was at the self checkout line and I overheard a guy with a beard, short and stocky tell the cashier that gives out the bags, watch out for this guy and keep your eyes on him so through out me checking out the cashier was literally 6 inches away from me.

I am 65 years old and I felt like I was a thief or something, I dont know what made them do this, is it my attire is it the color of my skin, I dont know

I really felt harassed by your employees. I came home and my anxiety kicked in, I really dont need this and no one should be treated like this.

Shame on you Colonies Albertsons!!! I even had to take my nitroglycerin for my heart because I was not feeling so well after that experience

I have many choices to where I can shop and I will no longer shop at your store

Thank you

My long-time doctor turned in an antibiotic order for my infected eye to Albertsons Pharmacy, which I have used for years without problems. This time, pharmacy employees could not find my name or my doctor's prescription, telling me to call my doctor.

I did three times in 2 days. The doctor's office called the pharmacy many times with my name and personal information. The pharmacy kept blaming the doctor's office. Upon personally going to the doctor's office and checking out my name and personal information, I discovered the doctor's office had it right.

The pharmacy, which has had my information for years, had my prescription under two wrong names and wrong personal information.

Upon bringing this fact to the pharmacy employees' attention, one tall woman in a white uniform was hostile and belligerent to me, blaming me for their incompetence. I was wearing my military insignia cap.

Hello! I am a customer of Albertsons that goes to your alls store weekly, yesterday June 19th i placed an order under your alls app using the 30 day free trial on the Fresh Pass.

I paid extra for the time slot of 5:35-5:55 so that my groceries would arrive either around that time or atleast a lil near it. And I was completely wrong. My order NEVER arrived. I had zero communication with the driver, and spoke to countless agents on the app who kept lying to me saying give it 15 more minutes and a driver was going to be calling me and would be on there way.

And I believed them every time and waited by my phone from 5:55 to 9:00pm. To say Im frustrated is an understatement. Last information I got was from a agent named Rome saying my re delivery would be around 7am - 9am and I would receive a confirmation email last night in a hour or so confirming but I never received a confirmation email. So I doubt my groceries will be here today.

I spent $100 on things I needed and its just been stolen from me !!! I should be able to trust a grocery stores app. All they refunded me was the extra delivery fee I spent for the time slot I waited and gave me $10 off my next order which I wont ever be doing again because I will never be ordering from here AGAIN. I will gladly go to target and spend $5 on the so good so you shots rather than $3 because atleast I dont get my groceries stolen there.

I cant believe all of this! And I dont know if youll even receive this but something needs to be done.

I just want my grocery order. Will be attatching proof of my order, the time slots I bought it in, and agents lying to me.
Below I attached some of the conversation of SS of agents lying to me telling me to watch out for a call from a driver that will be delivering my grocery order shortly after it being 3 hours later yet the driver never called or showed.
And the agent saying they submitted a report to the store manager for me, and to keep my line open.
Proof purchase I included before and after they took out what wasnt in stock, and the time frames.

My brother-in-law just started working for the Albertsons in Texas off of Loop 820 come to find out the supervisor for the overnight shift leaves on his first break and doesnt come back till the last hour of the shift his other manager on shift drinks in his asleep all of his shift the other employees go out and smoke marijuana on their break for an hour Jeff also fired my brother for not knowing what to do with nobody trained him nobody was there to train him nobody was there to walk him through what hes supposed to be doing they threw him on the floor and said good luck which I find very very irresponsible