Barbara E Aei

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Don't subscribe!!

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ALASTIN Skincare - Don't subscribe!!
ALASTIN Skincare - Don't subscribe!! - Image 2
Do not sign up for Subscriptions!!! If you are a loyal customer who is on the subscription program you WILL NOT get any promotional gifts. Instead they give you a parsimonious 5% discount, generally well below the value of the promotional gift, and a "free sample" which is a random tube of product about the size of your thumb (as shown in the picture of the products I received today). No customer loyalty - Alastin should be ashamed!
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Pros:
  • Good product
Cons:
  • Very poor customer service

Preferred solution: The promotional products that were offered with the purchase

User's recommendation: Buy as needed but whatever you do, do not subscribe!

Anonymous
map-marker Bowling Green, Kentucky

Didn’t get free gift of new neck cream after spending over 450.00 dollars

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I made purchase and paid almost $500.00. A few hours later I got an email saying I can get free neck cream with $200.00 purchase. Can I get the free gift with the order I already placed
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User's recommendation: Only buy one thing at a time

Anonymous
map-marker Byron Center, Michigan

Skin nector

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I think you have me confused with another customer!!! I was NOT pissed off by any means. I had some questions regarding Skin Nector . The representative answered my questions extremely well. Thank you .
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User's recommendation: By all means, call the representative. There knowledgeable with answering your questions.

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