map-marker Buffalo, New York

Excellent youtube videos knowledgeable young man

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Have had an alarm system for over 5 years also run a small business out of our bldg. we live in; Fire dept said we needed smoke heat detectors $75.00 on ebay but went with a local *** who charged us $150 then another $150 to try an install them worse than ten used car salesmen plus he stunk smoked coughed etc; so I start researching and Sterling videos pop up a lot on youtube these dam systems are intricate to say the least. Had another sly salesman tell us our panel was no good for smokes etc bought another one from him his installer said our 5800 wave siren would not work did not believe him..for the heck of it called Alarm grid Sterling called me back within an hour I am not even a customer at all he told me exactly what to do with dip switches and house id I even called him back again and he helped me again truly an expert young man I don't care if he works out of mushroom caves its called start up work hard and be something I would defintely do business with him and highly recommend him and his company.
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  • Sterling knowledge professionalism
Reason of review:
Good customer service

Fraudulent credit card charges

Got a text from my bank saying Alarm Grid Inc ... tried to charge my credit card . Thank god for good banking security . I received a fraud text alart . After a carefull review found these charges to be fraud !! ! No idea of who this company is or what they do !!! I did speak to a man named " Sterling " with all kinds of awnsers to the wrong questions ... He could not find any record of charges made to my card . Like they would tell me anyway ... Be careful this is a scamming company !!! Scam scammer scamming fraud fraudulent Unlawful hopefully prison time !!!
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So how long have you worked for ADT


This is one of the lamest reviews of a company I've ever seen. Did you even take a half a second to look up the company or read some of the other reviews on them?

They are a top notch company with stellar reviews. There is plenty of credit card fraud in this world, but I can guarantee you Alarm Grid is not in the business of credit card fraud. They are a home security company and a darn good one at that.

You need to do more research on what the issue actually was instead of just flying off the handle and giving reviews about a company that you know nothing about. Horrible review.

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Yoseph Pza

Do Not Trust this Alarm Company

It does not seem like anyone else works here besides Sterling, or that this company is even licensed to do business where they do which is very scary. How they get away with performing unlicensed services? The state of Virginia has never heard of them. Please reply to this if Sterling was the only one you were able to reach when he is awake, and then try calling other more reputable companies and do this test. I found many better choices for home security. I went with Frontpoint for my alarm monitoring and got a free home security system too. I completely agree, do not get scammed by this one person company. Please do your due diligence.
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1 comment

I've spoken to at least 4 different people at Alarm Grid. It's people like you that should not be using a company like Alarm Grid.

When you work with Alarm Grid you need to have at least a modicum of technical intelligence. They deal mostly with high end security systems, not those over-priced easy to break into systems like Frontpoint. I guarantee you're paying more per month for Frontpoint than you would for a like system from Alarm Grid.

Do some more research, get some technical skills and then decide who is the better security company.

Tomeko Ejl
map-marker Boca Raton, Florida

Alarm Grid is a MISTAKE!

All of my dealings with Alarm Grid have been VERY SUSPICIOUS. The reason for my concern, was due to the fact I was unable to get adequate onsite service and technical service. It seemed like I only talked to one person at this company named Sterling Donnelly, who happens to be the president. I investigated who they claimed to be and after a simple search for them on Google, I found that Alarm Grid is a working out of a residential house which was even more troublesome. During the sign up process, they claimed to be a real alarm company that was licensed under their name to monitor my business. However, as I have researched and found out, they are a group of a few people, that work out of a house in Lighthouse Point. Search for yourself. 2510 NE 47th Lighthouse Point, FL 33064 I have read what I believe to be fake reviews on this company, and need to educate the public on this SCAM. Be very careful if you sign up with them. Ask them how long they have been in business, who does their monitoring, their license numbers and how many employees they employ.
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It doesn't look like a scam because it is an accredited business registered with BBB. It has an A rating****


Completely agree, this is a scam.

reply icon Replying to comment of Guest-766094

They've got an A+ rating on BBB with ZERO complaints. Why do you think they are a scam?

If you're going to leave *** comments like this at least back it up with some researched data.

People like you should be blocked from leaving comments that have no intrinsic value at all.

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