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Alani Nutrition

Alani Nutrition Reviews

www.alaninu.com
What is your customer experience with Alani Nutrition?

Alani Nutrition Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Alani Nutrition has a 2.4 star rating from 10 reviews and overall negative sentiment with many customers dissatisfied.

Key Takeaways for Future Customers

  • Expect product issues like empty or leaking cans and occasional contamination.
  • Frequent customer complaints about unresponsive customer service and delayed or misdelivered orders.
  • Price level is high and some flavors are limited or seasonal.

Negative Feedback / Risk Areas

  • Repeated reports of customer service failures, no phone responses, and poor handling of refunds.
  • Order fulfillment problems, wrong items sent, and missing cases.
  • Health concerns from damaged or contaminated cans.

Positive Feedback

Some customers say the products are great and enjoy flavors when deliveries are intact.

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Media from reviews

Alani Nutrition - We love the Alani product. We drink it daily in our family just wish...
Alani Nutrition - Sent the wrong product
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Show reviews that mention
phone service customer response alani cotton candy customer service variety pack pack alani drink
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Anonymous
map-marker Daytona Beach, Florida

Son Bought 2 -18 pk variety pack alani,...

Son Bought 2 -18 pk variety pack alani, which he does regularly, 1-18 pk had 1 can empty and 1 half full, can u help resolve this issue plz

User's recommendation: There is no recommendation, u can't tell if cans are full ,empty or damaged

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Holly S Imf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

We love the Alani product. We drink it daily in our family just wish two of the cans and the product I bought were not empty in the packaging was extremely banged up.

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AI Highlights
  • - 18-pack of Alani from Sam's Club.
  • - Packaging was messy and 2 cans were empty but closed.
  • - We love Alani, though we usually have no problems.
Alani Nutrition - We love the Alani product. We drink it daily in our family just wish...

We bought an 18-pack of Alani at Sam's Club. The packaging was very messed up, which I should've probably paid attention to, and two of the cans inside were totally empty but still closed.

Not sure how they got emptied. We love Alani, though we usually have no problems with them.

Loss:
$6
Pros:
  • Love them
Cons:
  • Expensive and worry a little about my health because i am older

Preferred solution: Price reduction

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Resolved
Whitney T Sfp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Sent the wrong product

Alani Nutrition - Sent the wrong product

I was sent the wrong product. I was sent the balance capsules and I ordered the fat burner capsules.

Loss:
$43

Preferred solution: I would like to get sent the fat burner capsules that I originally ordered

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Tamar G Mbk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Panorama City, California

I never received my order

I placed an order on February 24th, 2026. I've been tracking the order. It comes up as 'unfulfilled.' I never get a response from customer service.

Loss:
$113

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker O Fallon, Missouri

No responses

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no phone number, no response to email from their web site. Terrible service never buying it again. junk

User's recommendation: buy something else

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Tracy W Udu
map-marker Rolla, Missouri

Missing 3 cases

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AI Highlights
  • - Call answered; there was no sound or hello.
  • - Customer service is unresponsive.
  • - I love the product but may not buy again.

Someone answered the call but was silent. No one said hello; nothing.

This company has got to be a complete joke. I have emailed, I have called, and then no one is there when they answer the phone, and it's just dead silence. This is absolutely insane.

I love your product, but the customer service is a complete absolute joke. I don't know if I've ever bought another case from you guys.

Loss:
$100
Pros:
  • Great product
Cons:
  • Terrible terrible customer service

Preferred solution: Full refund

User's recommendation: Never

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Fusae Kjr

I don’t have my package!

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AI Highlights
  • - -Can't reach anyone by phone.
  • - -Package sent to wrong address; can't retrieve.
  • - -Many emails sent; ignored after paying weeks ago.

I can't get anyone on the phone. My package was sent to the wrong address and there's no way for me to get it.

I've sent numerous emails and I think I'm being ignored. Very frustrating process, being that I've already paid for this product weeks ago.

Loss:
$40
Cons:
  • Will not respond

Preferred solution: Deliver product or service ordered

User's recommendation: Do not buy.

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richie w Nqh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Why is the Alamo cotton candy limited

AI Highlights
  • - The cotton candy Alamo flavor is limited.
  • - It is a favorite for many.
  • - They request making it a full-time flavor.

I am really upset that the cotton candy Alamo is limited and everyone I know that drinks Alan its their favorite flavor why are yall doing this Im broken over it I drink them for work their what keeps me going on night shift please consider making it a full time flavor its everyones favorite please and thank you

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Anonymous

Where are they ?

AI Highlights
  • - Hard to find witches brew in AL and KY.
  • - Grocery workers buy them up as soon as stores get them and resell on Facebook and other networks.

I have been everywhere including some towns in Alabama and Kentucky to find the witches brew and cant find them nowhere !!

Peoples whom work in the groceries apparently are buying them up as soon as the stores get them and selling them on Facebook and other social networks.

User's recommendation: Make more !

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Anique Jlo

Bug in drink

i was drinking my drink and there was a big in it. i literally am so grossed out i can not believe this happened

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Selena D Coz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - Customer says service declined after loyalty.
  • - Orders come with one bottle, not two, and are late.
  • - Refund only as store credit; account deletion requested.

I have been a loyal customer of Alani Nu for over two years. When I first started with them, everything was great.

Suddenly, their customer service declined. I ordered their Balance Supplement for my minor daughter because it worked for her PCOS. Lately, I've started receiving one bottle instead of the two that I ordered, or my order was delivered late. On this last order, it was delivered 2 weeks late, nonetheless, I immediately returned the entire unopened order.

Alani Nu wants me to use my hard-earned money and order from them again instead of giving me a refund back to my card. They say they only offer store credits. But I don't want any of their other products, I absolutely have no use for it. On top of all that, I asked them to deactivate my account.

So they said they would delete my account in July of 2025, but they are going to keep my money. Alani Nu cares about money, not people. Please, Facebook it to everyone you know.

Stay away from Alani Nu. They don't care about you, they want your money.

Loss:
$95
Pros:
  • Website is easy to order from they have reasonable prices and the quantity of their products is worth the money
Cons:
  • If you return a product you will not get your money back they try to force you to order from them they only offer store credits they do not care about people

Preferred solution: Full refund

User's recommendation: Facebook everyone you know and tag Alani Nu as the consumers enemy. They don't care about people, they care only about money

View full review
Jessica C Kjs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Leaking Cans

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Paid $20 for two packs of these drink cans. Got home, opened packs & cans are deformed & half empty but still sealed. Tried to call company numerous times & left message & no one responds.

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Timo Wap

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unable to ask a simple question question

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I called but no reply backi never spoke to anyone and no response back on my question so I dont believe they care about their customers

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Chris H Flx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Trinity, North Carolina

My friend bought me a witches brew, and I took one sip and there was a fly in it

AI Highlights
  • - A fly was in the can of witches' brew.
  • - The first sip tasted great, but I found a fly on my tongue.

I took one sip of the witches' brew and my can had a fly in it. I just wanted to let you guys know that the first sip tasted great, but then I found a fly on my tongue which kind of grossed me out. I usually love your stuff, just one of those days I guess.

Loss:
$4
Pros:
  • Taste great
Cons:
  • Had a fly in the can

Preferred solution: A full refund or another, witchy brew i

View full review
Tristain Hby

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Items

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I would like to find out if you will be making the witch's brew again. It was really good and I wish you could keep it all year long, if that is possible.

Preferred solution: Would like to have the witches brew all year long.

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Isabella F Fxh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Because the call picked up and they were just silent

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I opened my box and took a cam out, and the candle was completely and it wasnt opened and there was *** in the bottom of the can, but no spill in the box

Pros:
  • Are really good
Cons:
  • I paid for 18 and got 17

Preferred solution: free drink

User's recommendation: the drinks are good but this was disappointing

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