Mary D Bmf

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Unprofessional and Unresponsive

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Over a week passed since representative came out to look at my property. When I called back to ask for a status report having not heard back, the supervisor snapped at me angrily that I needed to tell them exactly what kind of fence I wanted. I had already discussed my needs with the representative. When I indicated I look to them for recommendations, he openly laughed at me. I said I would think about whether to continue with them, and he hung up on me. This type of rudeness and unprofessionalism to customers is unacceptable.
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Preferred solution: Apology

User's recommendation: Avoid this company

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