Al Hendrickson Toyota
Al Hendrickson Toyota Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Al Hendrickson Toyota has 1.3 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: If you liked to be lied to go here, Al henricksons toyota, Good products.
Cons: Very bad customer service, Manager, All.Recent recommendations regarding this business are as follows: "DON'T EVEN THINK OF GOING THERE. VERY LOW BEHAVIOUR!", "DO NOT BUY A CAR HERE. LOOK AT YOUR PAPERWORK VERY CLOSELY", "RUN AWAY", "stay away", "stay away from any AL HENRICKSON TOYOTA".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Al Hendrickson Toyota has 1.3 star rating based on 25 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: If you liked to be lied to go here, Al henricksons toyota, Good products.
Cons: Very bad customer service, Manager, All.Recent recommendations regarding this business are as follows: "DON'T EVEN THINK OF GOING THERE. VERY LOW BEHAVIOUR!", "DO NOT BUY A CAR HERE. LOOK AT YOUR PAPERWORK VERY CLOSELY", "RUN AWAY", "stay away", "stay away from any AL HENRICKSON TOYOTA".
Most users ask Al Hendrickson Toyota for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Coconut Creek, FloridaWasted 4 hours in dealership without buying
I came to see a used car that I was interested in. The new car sales representative pushed me to buy a new car of the same model promising the same price..
OK.. He referred me to a sales representative who ignored the promise and showed me a much more expensive one.. While the new car was filling his forms, "Faysal" from the used car department kept calling and texting me telling me to just leave the new car department and come to his.. After an hour and a half with the very slow new car salesman, I finally got my trade in keys back from him.
Then I went to the used car department to see the car I originally came for. I made several offers over 2 and a half an hour - each time they send another person to talk to me! None of my offers was accepted by the used car department manager. I left the dealership.
After driving for 15 miles, I got a call from "Faysal" telling me that my offer was accepted. I turned back to the dealership to find out that my offer was not actually accepted. I asked to see "Faysal".. They said he was "on lunch break"..
I tried to call him, but he kept cancelling on me. I said to the salesman who received me that there ought to be a mistake and I told him that "Faysal" had me turn back (30 miles) telling me that my offer was accepted. The salesman had "Faysal" on the phone speaker to tell me that they gave me the best deal already and there would be no more discounts???
I asked him why he lied and said to me that my offer was accepted.. he kept telling me that they gave me the best deal.....
"FAYSAL" IS A LIAR...
SALESMEN ARE NON PROFESSIONAL AND SLOW...
ALL PEOPLE IN THIS PLACE ARE RUDE.
- If you liked to be lied to go here
- Very bad customer service
- Never do business with al hendricksons
- Do not keep their promises
Preferred solution: Apology
User's recommendation: DON'T EVEN THINK OF GOING THERE... VERY LOW BEHAVIOUR!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: CHARGED $8000. MORE THAN AGREED UPON SOLD ME A USED DAMAGED CAR AS NEW
Company fixed the issue and I have been provided with product replacement. very happy on out come, I received a brand new car yesterday. After a year of writing and complaining to everyone including the Florida attorney Generals office about buying a damaged lease car that I was told was New with a few demo miles Thanks for Helping.!!!.
User's recommendation: stay away from any AL HENRICKSON TOYOTA
Bad Service, Lienholder on trade not paid off.
NOT Resolved as of today.
- Good products
- Do not keep their promises
- Bate and switch practices
- Manager
Preferred solution: Get the lienholder paid and fulfill your promises.
User's recommendation: DO NOT BUY A CAR HERE. LOOK AT YOUR PAPERWORK VERY CLOSELY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSOLD me A used damaged car as NEW
Jan, 11, 2021 Its been over a year and still waiting for AL HENRICKSON TO contact ME. They sold me a DAMAGED LEASED CAR and told me it was NEW.
They still have never told me what the (Extras) I paid $8,000 were for.
Also Just found my Sales person who told me his name was EDDY Durandisse was NOT HIS NAME. This company must be so ashamed of their sales people they give them fake names to use.
No one has ever called back even once. I left many many phone calls to this "EDDY DURANDISSE", e mails, gone into dealership many times never got any answers.
This EDDY DURANDSSIE must be a fake or got fired because no one can find him. Last week when I went back to tis AL Hendrickson dealership, I was told how sorry they were that this happen to me and offered me another new car I would just have to pay $4000.more. HUH? they sold me a used damaged car as NEW, charged me $8000 over price I was told.
STOLE my BMW. and NOW I should paid them $4,900 more.
They are out of there minds!!!!!!!!!!! I would never give this dealership a penny
- If you liked to be lied to go here
- Al henricksons toyota
- Remember eddy durandisse
- Never do business with al hendricksons
Preferred solution: Full refund
User's recommendation: post this on all facebook, twitter and media friends
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerJUST FOUND OUT THEY EVEN LIED MORE
- Lies
Preferred solution: Let the company propose a solution
User's recommendation: stay away
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaPost was wrong in to my review. They owe me $33,000 not $33.00
Preferred solution: Full refund
User's recommendation: RUN AWAY
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pompano Beach, FloridaDeceitful dealership
User's recommendation: NEVER BUY ANY CAR FROM "AL HENRICKSON TOYOTA"
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Deerfield Beach, FloridaVery bad costumer service
I tried to buy car from this dealer, they insulted me in dealer place and they kicked me off from dealer while saying that get the f* out of here, and they said here is not your country, here is my country, means also that no they humiliated by my race. because of that i m not agree with them to buy the car by their price and terms and conditions.
and i usually going to there for maintenance service for my car because it's so close to my home. whenever i go there for service after that time, they deliberately giving me headache all the time, and last Sunday, i went to go there again for maintenance service of my car, they did not take my car for service. the reason for that they told me we don't get your car because you come late. but when i check the time, i still have 20 min, and i told them i still have 20 min and you have to take my car and give service, they said no, we don't have to.
and they set me back by doing nothing. i really cold against all Toyota and trying to get rid of this *** service company's car now. I start searching to buy new car except for Toyota brand and in my office i telling to everybody to avoid to buy Toyota car because of this *** costumer service. i can just suggest to Toyota, this attitude will prepare your end, why i'm telling this, because when i told this story i faced to my colleges, they told me similar experience they faced before.
and one of them just faced same experience with the sale representative and he left out without buying or leasing a car, just like me... Never forget, Toyota and its staffs, there is hundreds of thousands of opportunity out there.
and you loosing your business.... even though your products are quality....
- So bad costumer service
Preferred solution: they should give me free service and they have to be nice. and they have to give me very nice price and discount to buy Toyota for excuse
User's recommendation: Do not buy Toyota to avoid all this stupid *** service
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Deerfield Beach, FloridaWorst experience ever!
- So bad costumer service
- Very bad customer service
- Service and honesty
Preferred solution: Out of the contract. They choose to not do so and lie saying they can't! Its a choice!
User's recommendation: Do not go! Go to any other dealership and avoid them like the plague!
Beware- dishonest and unfair dealership
- Very bad customer service
- All
Preferred solution: Negotiate my current $400 payment
Bad service
- Manager
- Very bad customer service
Preferred solution: Full refund
Wouldn't honor bank's interest rate
Preferred solution: Sell the car at the agreed price for the approved interest rate
Worst sales person ever!
Bait and Switch pricing
- Bate and switch practices
Preferred solution: Let the company propose a solution
Harrasing none stop calls I have told them that I was not interested, but still they call.
VERY ANNOYING COMPANY NEVER WILL BUY ANYTHING FROM THEM
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I totally agree. Just bought a car there on Sunday.
Not too happy with the process.
They are not upfront with the fees. Promise to take care of issues I pointed out before purchase turned out to be half truths.