Akins Dodge Jeep Chrysler
Akins Dodge Jeep Chrysler Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rating: 1.0 star. Consumers are mostly dissatisfied; reviews report poor customer service and high prices.
Positive Feedback
Buyers note a fun vehicle, but praise is limited and outweighed by service concerns in Akins Dodge Jeep Chrysler reviews.
Negative Feedback / Risk Areas
- Repeated Akins Dodge Jeep Chrysler customer complaints about service departments, rude staff, and overcharging.
- Reports of poor follow-up on recalls and unexplained higher billing and damage after service.
- Concerns about ethics, diversity of service, and aggressive or dismissive treatment of customers.
Key Takeaways for Future Customers
- Expect potential customer service issues; verify commitments in writing and document repair quotes.
- Confirm billing details before authorizing work and monitor recall follow-up closely.
- Consider alternative Jeep dealership options if service reliability and respectful treatment matter.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Rating: 1.0 star. Consumers are mostly dissatisfied; reviews report poor customer service and high prices.
Positive Feedback
Buyers note a fun vehicle, but praise is limited and outweighed by service concerns in Akins Dodge Jeep Chrysler reviews.
Negative Feedback / Risk Areas
- Repeated Akins Dodge Jeep Chrysler customer complaints about service departments, rude staff, and overcharging.
- Reports of poor follow-up on recalls and unexplained higher billing and damage after service.
- Concerns about ethics, diversity of service, and aggressive or dismissive treatment of customers.
Key Takeaways for Future Customers
- Expect potential customer service issues; verify commitments in writing and document repair quotes.
- Confirm billing details before authorizing work and monitor recall follow-up closely.
- Consider alternative Jeep dealership options if service reliability and respectful treatment matter.
Turn one complaint into a collective action
Horrible service departments
- - Winder, GA: Mike won't call back about recall.
- - Woodstock, GA; Aiken, SC; Marietta Jeep: lies, overcharges, and damage not fixed.
Aikins in Winder, GA. Service manager Mike, refuses to call back about recall despite saying he would and multiple voice mails left for him.
Jeep dealership in Woodstock has a horrible service department.
They lie and overcharge and caused damage to vehicle and refused to fix it
Jeep dealership in Aiken, SC has horrible service department. No one has a clue what they're doing, do not meet committed competition dates, quote one fee and then give you a bill for a higher amount and then say Oops that only happens becauae of a computer glitch between the service and parts departments (same system).
Jeep dealership in Marietta service department filled with men who lie and call you honey and chic and overcharges by a LOT.
- Fun vehicle
- Horrible service departs regardless of state
Preferred solution: Apology
User's recommendation: Avoid these places, especially if you're female! These locations lack in ethics and customer service skills!
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