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AJ Madison - Waste of Time
Worst Company Ever! Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you and when you reply THEY NO LONGER WORKS THERE!! Says a lot about that AJ MADISON. Weeks has...
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1.0
I didn't like
  • Customer service
  • Return policy
#1021996
Reply to reviews
in today's world of online shopping, one thing that exists with all the best online companies is a solid return policy that is fair to all parties. AJ Madison is not one of these companies. A product I bought did not work out - brand new in box, never opened, I called...
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1.0
#1015482
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$13,700 worth of appliances ordered nearly 3 months ago. Took almost 3 months get all my appliances and I am still waiting on a door handle. . Did I mention that they tried to deliver to my old address of 4 years ago. Really!!!! I can't even find that old address in my...
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Anonymous
Anonymous

Worst Company Ever! Ordered washing machine on 10/05/2016 and it arrived damaged. . Communication has been terrible, holidays and what not, plus someone finally contacts you a...

1.0
I liked
  • Tabacle
I didn't like
  • Customer service is the worst
#1010050
Reply to reviews

LG Microwave Review

AJ Madison
#677188
2.7
Recently bought an LG microwave oven. Upon arrival it didn't work. AJMadison said not their problem and take it to repair center. Madison refused to provide replacement or cover return shipping. I asked if we got it fixed locally would they provide extended warranty. Madison refused! They've lost my future business.
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Ordered a compact refrigerator for my grandmother on 10/01. They are telling me that it wasn't processed until the 10/05 because they are closed on Saturdays and Sundays and they also don't work on Mondays or Tuesdays. I still haven't received a shipping...
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1.0
#935960
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What has happened is AJ Madison is planting people to post complimentary reviews on Yelp (and probably other places). If you read the reviews over the past year that are positive it sounds like a sales pitch. They mention the salesperson's names EVERY time, and even...
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1.0
#857147
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We purchased a refrigeration unit for our business that arrived damaged. I contacted AJ Madison about the issue and wanted to replace the unit. They said they no longer had it in stock, so I asked for a refund. We had since moved the bank account that was used to make...
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Anonymous
Anonymous

Thanx....will NOT BE BUYING!!!!!!!!!!!!!!!!!

1.0
#799061
Reply to reviews
THEIVES .... THEIVES AND CROOKS AND LIARS!!!! We purchased a 3k$ stove and suggested we get the EXTRA EXTENEDED WARRANTY THAT WOULD COVER ANY AND ALL PROBLEMS UP TO AND INCLUDING REPLACEMENT!!!! Well ., the stove came with a door that would not close all the way so...
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1.0
#792064
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AJ madison will not accept returns, even for unopened items. We purchased a duct fan kit that does not fit our kitchen. We cannot use it. It’s not opened. We will pay for return shipping! They do not respond to our emails. They stole our money and we want it back. Will...
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2.5
I liked
  • Selection
I didn't like
  • Return policy
  • Customer support
#698099
Reply to reviews
I ordered a SMEG refrigerator online from AJ Madison. After completing the order I realized I ordered the wrong swing on door. I called to change the product BEFORE DELIVERY and they wanted to charge me a 30% restocking fee of $750.00 even though I was still buying...
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Anonymous
Anonymous

30% restocking fee? That is absurd. Was considering using them to furnish my new kitchen remodel but no way in ***. Will stick with Home Depot.

I didn't like
  • Charge for rejecting delivery
#601226
Reply to reviews
I purchase a dishwasher from AJ Madison in July. At that time I was having a custom kitchen built. I failied to open and inspect the dishwasher within the 48 hours that AJ Madison fine print states that you must do in order to file your claim. The dishwasher looked as...
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2.2
I didn't like
  • Very bad
#595265
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