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Yodle did not deliver the internet services promised

We contracted with YODEL.com to increase internet traffic and phone calls to our business specifically with people seeking to sell their car or truck. We agreed to a short term contract at MORE than twice what other successful companies were charging because we believed their hype. They did produce calls,but it NOT for cars (which wasted our employee's time and our money). They were NOT responsive in our calls to fix the problem, but they were glad to still be charging us. We finally cancelled the service, but we cannot get them to stop the calls. Our company still shows up in internet searches with their web reference, but if you click on the link, it takes you TO THEIR WEB PAGE and still has the same WRONG number. We have been unsuccessful in getting this terminated (although we are not paying them their outrageous price any more). It appears that our only next alternative is legal action. We have found that there are much better alternatives available for much less money and much less hassle.
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2 comments
#536514

Hi Buzzard44. My name is Jasmine Teer and I am the Public Relations Manager at Yodle.

I just saw your message and would like to follow up with you about any dissatisfaction you may have felt as a customer.

If you’re open to speaking with me, I want to look into what specifically happened with your account, and gather a few additional details to see how we can help get any outstanding issues resolved. Please feel free to contact me at (212) 542-**** or jteer@***.com.

#536502

Hi Buzzard44. My name is Jasmine Teer and I am the Public Relations Manager at Yodle.

I just saw your message and would like to follow up with you about any dissatisfaction you may have felt as a customer.

If you’re open to speaking with me, I want to look into what specifically happened with your account, and gather a few additional details to see how we can help get any outstanding issues resolved. Please feel free to contact me at (212)542-**** or jteer@***.com.

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#342197 Review #342197 is a subjective opinion of poster.
Location
Madison, Wisconsin

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