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Airtime Rewards

Airtime Rewards

airtime.co.uk
What is your customer experience with Airtime Rewards?

Airtime Rewards Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Airtime Rewards has a 1.0 star rating from 1 review with a 100% unfavorable distribution; consumers are mostly dissatisfied. The rewards programme is praised, but billing and customer service issues and a reported high price level dominate feedback.

Positive Feedback

The rewards programme is well regarded by users and membership benefits are noted as valuable in Airtime Rewards reviews.

Negative Feedback / Risk Areas

  • Repeated lack of response to support requests highlights customer service failures and Airtime Rewards customer complaints.
  • Problems adding cards and receiving verification PINs point to app and billing friction.

Key Takeaways for Future Customers

  • Expect good rewards but verify tolerance for limited support before joining.
  • Be cautious about billing issues and ensure you can manage account verification on new devices.
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Derek M Hqc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Enfield, Enfield

Cannot add a card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - No reply after three messages.
  • - Cannot add a second card; app says it is already registered.
  • - Card not visible in wallet after reinstall; same message.
Updated by user Nov 30, 2025

Despite numerous emails since November, my issue remains unresolved.

Original review Nov 14, 2025

Hello,

I've written in three times already and yet to receive the courtesy of a reply. On my airtime app, I cannot add a second card; if I attempt to do this, it tells me the card is already registered. However, I can't see the card in my wallet. I have deleted all cards and tried to reinstall, but I get the same message.

Please can you advise.

Regards,

Derek

Pros:
  • Rewards programme is great
Cons:
  • If you need help forget it

Preferred solution: an answer to my email

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Sheilia Cyc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Airtime rewards not working

AI Highlights
  • - Been with Airtime Rewards 7 years.
  • - Got a new phone and entered my number.
  • - Not getting the 6-digit PIN by text.
  • - App not working; please help.

I have been with airtime rewards for last 7 years,I got a new phone ,I have put my number in,I not getting 6 pin code ,no pin code coming as a text message,any one cam help me,or app not working,it will greatful if anyone can help me plz,thank upy

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