Airsocom.com paid 250.00 have nothing

My son purchased an airsoft type BB gun from airsocom.com, it came late, communication was poor at best. The gun arrived, the trigger didn't work properly. It took a month to get an RMA and only after I filed a complaint with paypal. So I go to pack the gun and the orange tip splits in half, i clip it back together pack the gun and send it in. They deny my claim, saying it was abused, this gun was used maybe 5 times in my back yard under supervision so it was not abused, second they claim the tip was removed, well it fell off, upon inspection there was in sufficient adhesive to hold the tip on, now they have confiscated his toy, no warranty and he can't get his gun back, he is out $250.00. The tip is assembled so poorly it must be designed to void the warranty.
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ID
#123791 Review #123791 is a subjective opinion of poster.
Location
Sussex, New Jersey

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Airsocom Terms of Service
By visiting the website airSOCOM.com, viewing, accessing or otherwise using any of the services or information created, collected, compiled or submitted to airSOCOM.com, The Customer agree to be bound by the following Terms and Conditions of Service. If The Customer do not want to be bound by Company's Terms The Client's only option is not to visit, view or otherwise use the services of airSOCOM.com. The Client understand, agree and acknowledge that these Terms constitute a legally binding agreement between The User and airSOCOM.com and that The Client's use of airSOCOM.com shall indicate The User's conclusive acceptance of this agreement. The User agree and acknowledge that airSOCOM.com is entitled to modify, improve or discontinue any of its services at its sole discretion and without notice to The User of company services even if it may result in The User of Website being prevented from accessing any information contained in it. Furthermore, The Customer agree and acknowledge that airSOCOM.com is entitled to provide services to The Client through subsidiaries or affiliated entities.
To read more: http://www.airsocom.com/terms-of-service/
Airsocom Privacy Policy
The Client's privacy is critically important to Airsocom It is airSOCOM's policy to respect The Customer's privacy regarding any information www.airsocom.com may collect while operating Company's websites. Like most website operators, airSOCOM collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. From time to time, airSOCOM may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. Certain visitors to airSOCOM's websites choose to interact with airSOCOM in ways that require airSOCOM to gather personally-identifying information. The amount and type of information that airSOCOM gathers depends on the nature of the interaction.
To read more: http://www.airsocom.com/privacy-policy/
Summary

Airsocom is a complete source for airsoft guns and accessories. It offers a full line of airsoft pistols, airsoft rifles, airsoft shotguns, and much more. Many of airsoft guns offered by Airsocom are detailed with authentic brands fully licensed by actual gun makers such as Colt, UZI, Beretta, Smith Wesson, and many more. Airsocom provides reviews of all types of airsoft ammo ranging from green gas and CO2 to rechargeable batteries and biodegradable BBs. Airsocom also had field reviews of airsoft guns, extra magazines, scopes, laser sights, airsoft claymores and grenades, gun cases, and much more. Airsoft Guns, Airsoft Guns By Propulsion, Replica Models, Licensed Airsoft Replicas, Airsoft Accessories, Airsoft Tactical Gear, Airsoft Ammo, and Black Ops Airsoft are among the main product offered by the company.

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