Airport Kia Of Naples
Airport Kia Of Naples Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airport Kia Of Naples has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing customer service failures, problems with discounts and special offers, and a high price level.
Positive Feedback
Some customers praise sales staff; Santos and Alfredo were described as kind, informative, and helpful during a purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and refusal to address defects.
- Reports of serious vehicle issues after purchase and denial of responsibility for safety concerns.
- Complaints about discounts and special offers not being honored and a high price level.
Key Takeaways for Future Customers
- Check Airport Kia Of Naples reviews and ask for written warranty and refund policies before buying.
- Have vehicles independently inspected and confirm any discounts in writing to avoid post-sale disputes.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airport Kia Of Naples has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing customer service failures, problems with discounts and special offers, and a high price level.
Positive Feedback
Some customers praise sales staff; Santos and Alfredo were described as kind, informative, and helpful during a purchase.
Negative Feedback / Risk Areas
- Recurring customer complaints about poor customer service and refusal to address defects.
- Reports of serious vehicle issues after purchase and denial of responsibility for safety concerns.
- Complaints about discounts and special offers not being honored and a high price level.
Key Takeaways for Future Customers
- Check Airport Kia Of Naples reviews and ask for written warranty and refund policies before buying.
- Have vehicles independently inspected and confirm any discounts in writing to avoid post-sale disputes.
Naples, Florida
Liars and dirty
- - Purchased a 2017 with 13,000 miles; halfway home it shook and leaked oil.
- - Sales told me to return it; manager said I'm stuck with it; BBB rating D-.
May 4, 2018 5:00 PM purchased a 2017 with 13,000 miles halfway home vehicle started shaking and then oil was dripping from underneath. Contact your sales person said I was returning it he said to come back the following day.
Manager came out said you’re stuck with it when I taking it back you’re on your own. Do not buy from this dealership they have a D minus BBB
Naples, Florida
New car
- - Santos and Alfredo at Airport Kia were kind and helpful.
- - I bought a Kia Soul a week after a house closing and will return for future purchases.
My greatest compliments to Santos and Alfredo at Airport Kia - they were great and so kind and informative. I bought a Kia Soul for the first time; they told me everything about the car and were genuinely interested.
So glad I found them. I had to wait several days for the final days due to the fact that I was closing on a house, but they said I could make a deposit and come back after the closing.
So one week later I went back and bought the car. I will go back when needing to buy a car.
Pompano Beach, Florida
Airport Kia Of Naples - 2013 Kia Optima Hybrid Review from Naples, Florida
- - Airport Kia Naples sold a car with defective tires; I replaced two myself.
- - They deny responsibility and say contact khumo; khumo not in the bill.
Airport Kia in Naples sold me a car which has defective tires. The first two I changed on my own because they denied coverage but the Thor one actually exploded while on the highway with my family, putting my family at risk of death.
I called to complain and get them to fix the problem, they simply dismissed me and told me that they are not responsible and to go call khumo because it is their responsibility. I bought the car from Kia, no where in my bill of sale that is mention khumo.
They are responsible for their product and should honor the guarantee of anything that comes out of their doors. I am in the process of contacting the attorney general, consumer affairs and the BBB to make sure they know what kind of business AIRPORT KIA OF NAPLES IS DOING.
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