Mike v Kff
map-marker Naples, Florida

Liars and dirty

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May 4, 2018 5:00 PM purchased a 2017 with 13,000 miles halfway home vehicle started shaking and then oil was dripping from underneath. Contact your sales person said I was returning it he said to come back the following day. Manager came out said you’re stuck with it when I taking it back you’re on your own. Do not buy from this dealership they have a D minus BBB
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Reason of review:
Damaged or defective
Anonymous
map-marker Naples, Florida

New car

My greatest compliments to Santos and Alfredo at Airport Kia - they were great and so kind and informative. I bought a Kia Soul for the first time; they told me everything about the car and were genuinely interested. So glad I found them. I had to wait several days for the final days due to the fact that I was closing on a house, but they said I could make a deposit and come back after the closing. So one week later I went back and bought the car. I will go back when needing to buy a car.
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Reason of review:
Good customer service
Anonymous
map-marker Naples, Florida

Airport Kia Of Naples - 2013 Kia Optima Hybrid Review from Naples, Florida

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Airport Kia in Naples sold me a car which has defective tires. The first two I changed on my own because they denied coverage but the Thor one actually exploded while on the highway with my family, putting my family at risk of death. I called to complain and get them to fix the problem, they simply dismissed me and told me that they are not responsible and to go call khumo because it is their responsibility. I bought the car from Kia, no where in my bill of sale that is mention khumo. They are responsible for their product and should honor the guarantee of anything that comes out of their doors. I am in the process of contacting the attorney general, consumer affairs and the BBB to make sure they know what kind of business AIRPORT KIA OF NAPLES IS DOING.
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Reason of review:
Damaged or defective

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