New Reviewer

Liars and dirty

May 4, 2018 5:00 PM purchased a 2017 with 13,000 miles halfway home vehicle started shaking and then oil was dripping from underneath. Contact your sales person said I was returning it he said to come back the following day. Manager came out said you’re stuck with it when I taking it back you’re on your own. Do not buy from this dealership they have a D minus BBB
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ID
#1248583 Review #1248583 is a subjective opinion of poster.
Location
Naples, Florida
Reason of review
Damaged or defective

New car

My greatest compliments to Santos and Alfredo at Airport Kia - they were great and so kind and informative. I bought a Kia Soul for the first time; they told me everything about the car and were genuinely interested. So glad I found them. I had to wait several days for the final days due to the fact that I was closing on a house, but they said I could make a deposit and come back after the closing. So one week later I went back and bought the car. I will go back when needing to buy a car.
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ID
#729920 Review #729920 is a subjective opinion of poster.
Location
Naples, Florida
Reason of review
Good customer service

Airport Kia Of Naples - 2013 Kia Optima Hybrid Review from Naples, Florida

Airport Kia in Naples sold me a car which has defective tires. The first two I changed on my own because they denied coverage but the Thor one actually exploded while on the highway with my family, putting my family at risk of death. I called to complain and get them to fix the problem, they simply dismissed me and told me that they are not responsible and to go call khumo because it is their responsibility. I bought the car from Kia, no where in my bill of sale that is mention khumo. They are responsible for their product and should honor the guarantee of anything that comes out of their doors. I am in the process of contacting the attorney general, consumer affairs and the BBB to make sure they know what kind of business AIRPORT KIA OF NAPLES IS DOING.
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ID
#715681 Review #715681 is a subjective opinion of poster.
Location
Naples, Florida
Reason of review
Damaged or defective

About

Airport Kia Of Naples Privacy Policy
In connection with The User's transaction, Airport Kia may acquire information about The Client of Airport Kia Of Naples as described in this notice, which Website handle as stated in this notice. The Company may collect personally identifiable information such as name, postal address, telephone number, e-mail address, social security number, date of birth, etc This personal information is collected and used by Airport Kia staff for the purpose of facilitating a relationship or business transaction. Company's website resides behind a firewall and uses SSL (Secure Sockets Layer, the industry-standard security protocol used to communicate with browsers) to transmit personal information. Data is strongly encrypted during transmission to ensure that personal and payment information is secure. Industry-standard data encryption techniques are used to protect personal information on Company's servers.
To read more: https://www.airportkiaofnaples.com/terms
Summary

Airport Kia is a family-owned car dealer. The company was founded in 1990. Its headquarters is based in Naples, Florida, USA. Airport Kia specializes in both new and pre-owned vehicles. It serves Southwest Florida including Marco Island, Bonita Springs, Fort Myers, and Estero. The company offers the following Kia models: Forte Koup, Optima Hybrid, Rio, Sportage, and Sedona. All customers can order filter change, front end alignment, brakes adjustment, vehicle checkup and inspection services. All required parts can be ordered online or in the company office. Airport Kia financial department can help to get a car loan. Car leasing option is also possible.

Airport Kia Of Naples reviews and complaints

Airport Kia Of Naples is ranked 638 out of 4361 in Dealers category

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