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Absolutely terrible customer service. I contacted Airplus last year to install a HVAC unit because we didn't have any heat. My Insurance company offered to pay for the service and after the work was complete the insurance company came out to review the bill. The Insurance company only came out to do a review to ensure that the amount was legitimate and that the company was official. Well I work for the Department of Army, I was deployed during the time in which I wanted to get service on the unit so I had to reschedule several times to get the inspection for the unit. Well on today 18 August I finally received a call from a technician to come out and service the unit and I was refused serving halfway through the INSPECTION. Totally not right as far as customer service goes. Since I am a Contract Officer with the Department of Army I plan to submit my complaint to the Small business office as well as other websites so that consumers will be aware of the dissatisfaction I received. This company seemed very official at first but consumers be aware when dealing with the following companyAirplus Heating & Air Cond Service (703) 451-**** 7015 Old Keene Mill Rd, #101 Springfield, VA
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#155377 Review #155377 is a subjective opinion of poster.
Washington, District Of Columbia



AirPlus is an American provider of heating systems and air conditioners. Let us begin with the history of this company that has started in 1999. This family run business was established by four brothers. Today they offer the next solutions for houses: boilers, air and cooling systems, heat pumps and many other gadgets for residents and commercial clients. It is definitely that the first home estimation is completely free. Specials and coupons can be revived at the company’s web site. Northern Virginia and DC Metro area is the territory of services from this provider.

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