Airparks
Airparks Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airparks has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, citing high price levels, billing problems, and poor customer service despite the parking lot being not far from the airport.
Positive Feedback
Airparks reviews mention the main benefit is the convenience of a parking lot close to the airport and occasional ease of access for travelers.
Negative Feedback / Risk Areas
- Recurring Airparks customer complaints report being forced to pay large additional fees at exit, highlighting serious billing issues and disputed charges.
- Customers describe no response from customer service and difficulty getting refunds or support when problems occur.
- Meet and greet failures and poor signage at Luton led to delays, extra costs, and reported vehicle damage.
Key Takeaways for Future Customers
- Confirm meet and greet status and arrival instructions before travel and verify signage at the airport.
- Document car condition on drop-off and insist on written receipts to support refund claims.
- Be prepared for possible extra billing and consider alternative parking options if price sensitivity or customer service matters.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airparks has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied, citing high price levels, billing problems, and poor customer service despite the parking lot being not far from the airport.
Positive Feedback
Airparks reviews mention the main benefit is the convenience of a parking lot close to the airport and occasional ease of access for travelers.
Negative Feedback / Risk Areas
- Recurring Airparks customer complaints report being forced to pay large additional fees at exit, highlighting serious billing issues and disputed charges.
- Customers describe no response from customer service and difficulty getting refunds or support when problems occur.
- Meet and greet failures and poor signage at Luton led to delays, extra costs, and reported vehicle damage.
Key Takeaways for Future Customers
- Confirm meet and greet status and arrival instructions before travel and verify signage at the airport.
- Document car condition on drop-off and insist on written receipts to support refund claims.
- Be prepared for possible extra billing and consider alternative parking options if price sensitivity or customer service matters.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Braunschweig, Lower Saxony
Ausfahrt aus Parkplatz verwehrt und zu hoher Nachzahlung genötigt
- - Prepaid 97 for 11–19 Oct 2025 at Airparks Express Parking Lot P56; exit blocked.
- - Forced to pay 169 to exit; no support or reply to inquiries.
Sehr geehrte Damen und Herren,
wir hatten vom 11.10.-19.10.25 einen Parkplatz gebucht am
Flughafen 1, Berlin-Brandenburg, Airparks Express Parkplatz P 56,
12529 Schönefeld. Für diesen hatten wir vorab die komplette
Rechnung von 97 bezahlt.
Korrekt mit vorgegebenem QR-Code eingefahren und am vorgegebenen Ort geparkt, wurden wir am 19.10.25 mittels Schranke an der Ausfahrt gehindert und genötigt, weitere 169 zu bezahlen, da sich sonst die Schranke nicht öffnete
und wir den Parkplatz nicht verlassen konnten.
Es gab keinen Support und keine Reaktion des Unternehmens auf unsere dreimalige Anfrage, mit welcher Begründung man uns die Ausfahrt verwehrte und zur Zahlung von zusätzlichen 169 nötigte.
Buchungs-Nr. JWHJFK
Externe Referenz 725****
- Parking lot not to far from ber airport
- Do force costumers to pay additional and very high fees
Preferred solution: Full refund
Damage to car
When receiving our car weve found damage with what looks to be a 4x4 vehicle opening its door on our back left side. Pretty disappointed with this and require action
User's recommendation: Be careful. Park at your own risk!!!never again!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Luton, England
We booked meet and greet at Luton airport as we had an early flight to France. We arrived in plenty of time only to find there was no meet and greet!
- - No meet-and-greet at the terminal; no signs.
- - We paid £15 to enter/exit.
- - Permanently closed with terrible reviews.
- - Long Stay charged £480 for 6 days.
We arrived in plenty of time at Luton airport to park and find the meet and greet at the terminal. There was no meet and greet at the terminal, and we searched everywhere, there were no signs to direct to meet and greet, and we ended up spending an hour going round and round and costing £15 to get in and out each time!
My granddaughter googled it quickly as were getting so short of time and it said it was 'Permanently Closed' with terrible reviews.
We had no other information supplied to us at booking and it turned into a nightmare. With us dumping the car at Long Stay and costing us £480 for the 6 days! We had to catch a bus and then run through to our gate and immediately catch our flight. We had arrived with over 2 hours to spare for our outbound flight at 7.15 am.
Leaving home at 2.30 am!
Long stay would not help either when we called them from France saying we had already parked so tough luck.
Thank you meet and greet you ruined our holiday, caused lots of stress and expense.
We wont ever use you again! We dont even want to rate them 1 star!
Preferred solution: Full refund
User's recommendation: Don't use them at Luton, you will never find them! No signs or advise as to where to go.
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