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Airliners

Airliners

www.airliners.net
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What is your customer experience with Airliners?

Airliners Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI

Airliners reviews show negative sentiment: recent recommendation says "Spend more money, take any OTHER airline!" Consumers report high price level, poor customer service and billing practices, and a detailed review describes unresolved baggage loss after many calls.

Key Takeaways for Future Customers

  • Expect a high price level compared to alternatives.
  • Prepare for slow customer service and billing issues when booking or seeking refunds.
  • Consider other airlines before committing to membership or subscription services.

Negative Feedback / Risk Areas

  • Recurring customer complaints about billing practices.
  • Poor customer service and lack of accountability for lost baggage.
  • Delays in resolutions and potential refund problems.

Positive Feedback

No positive feedback appears in the provided reviews.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Atlanta, Georgia

My bag did not arrive in San Salvador on Aviance Airline on December 2. I had got help filling out a Spanish language form to report the missing bag.

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AI Highlights
  • - Bag was said to be found and sent to SAL with updates.
  • - After days and 9 calls, tag shows bag not moved and lock combo requested.

Within 2 hours I had a text message that said Hello My Name, Were happy

To let you know that we have found your bag and are working to get it to your local airport (SAL). We will up date you once the bag reaches SAL.

Kindest Regards Aviance Baggage Service Team to 5 days and 9 phone calls later that my bag is in transent when the Apple hang tag clearly shows it has NOT MOVED. To today Dec.6 when your bag will be inspected, we need your lock combination to open your bag. The Apple hang tag shows the bag has clearly STILL NOT moved. There is no accountability for my bag!

This is the poorest customer service I have ever been involved with and I despair of ever seeing my bag again!! Dont ever take Aviance Airlinewalk or hitchhike instead!

User's recommendation: Spend more money, take any OTHER airline!

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Prof. Darren Linvill
Prof. Darren Linvill

Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.

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