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They do not monitor their third party ticket providers, and got screwed by "FlightsMerchant.com" and never received a ticket despite an email showing it was "being processed".

They do not monitor their ticket providers, and I got screwed by "FlightsMerchant.com" and never received a ticket despite an email showing it was "being processed".

User's recommendation: Do not trust this company!

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ID
#3522893 Review #3522893 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered
New Reviewer

Refund request back on Nov. 6th, 2017---still no refund!

I would like to know why the supervisor I talked to about my refund still has not gotten back to me. I purchased a ticket for my son on Nov. 6, 2018-7 and had to cancel it. I believe it was the same day or the next day. I was assured that it was canceled and my refund would appear in my account. On my bank statement it says: "11/6 American Air0017021**** Fort Worth TX card" amount of ticket was $188.80. Last time I talked to a supervisor she said that American Air should take care of it. They disagree stating that I would have to go through the third party that the number above belongs to. Please look into this for me, I sure could use that money back. The ticket was for my son Justin Dean Turner-Slavens leaving Medford, OR in bound to Las Vegas, NV. Please get back to me. Thank you
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ID
#1236671 Review #1236671 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
New Reviewer

Terrorist propaganda

I can't believe I used to like this company. They recently put out an article talking about how we need to hire more government thugs to steal money from us so the politicians can "regulate" the airline industry. *** no I don't want your initiation of violence on peaceful people! Take your government terrorism of threats of kidnapping and violence (taxation) elsewhere! My family doesn't want to threaten to steal from nor kidnap (tax) anybody, nor do I need politicians "regulating" industries. It's communists like these that make it so oligopolizaiton through central planning and regulatory capture happen.... these idiots just lost a subscriber with their government terrorism endorsement and I hope more people stand up against their calls for violence on peaceful people (taxation and regulation). No I will not threaten other peaceful people nor cheer you terrorists on in your threats of violence! Maybe once they stop threatening my family and I with political edicts I can start supporting them again... I will be posting this review to my facebook page with 200,000 subscribers soon so this company is about to get a whiff of horrible publicity for supporting the use of violence and terrorism on peaceful people like my friends, family, co-workers, neighbors, etc... No I don't want to threaten others with state violence you pigheaded tyrants!!!
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ID
#601999 Review #601999 is a subjective opinion of poster.
Location
Lucama, North Carolina
Pros
  • Deals
Cons
  • Violence ie tax and regulation
Reason of review
Not as described/ advertised
Loss
$1000
Preferred solution
Deliver product or service ordered

This great fare will get you nowhere.

I am amused by the advertised airfare at http://www.airfarewatchdog.com/cheap-flights/baltimore-maryland-bwi-to-baltimore-maryland-bwi/?source=nl_type_awd_departure&value=2010-06-02+00%3A00%3A00&r=&h=18f8671a89b3869****cc2675b2ab6e0&n=497****&u=CE9917****&argschk=1#148**** and check where it takes you. What would we be paying for? The low rate is great but what will I do when I get to my destination. They charge half as much for a one way trip but I am up in the air as to where that would leave me. This came via an email notice 6/2/2010 from Airfarewatchdog.
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ID
#184296 Review #184296 is a subjective opinion of poster.
Location
Columbia, Maryland

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May 25, 2020

Is it safe to not wear a mask on a plane? Jamie Larounis, a travel expert with The Forward Cabin, explains the new mask-optional policy, its impact on airlines and passengers, and whether COVID testing is required.

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Jamie Larounis

Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.

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