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AirEase

AirEase

www.airease.com
What is your customer experience with AirEase?

AirEase Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • AirEase has 1.5 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Arrive on time.
    Cons: Charge for their mistakes, Failed design, Failed installation.

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

Media from reviews

AirEase - Air-Ease Heating and Cooling - Company and HVAC System Failure
AirEase - Air-Ease Heating and Cooling - Company and HVAC System Failure - Image 2
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Stefani Wao

Air-Ease Heating and Cooling - Company and HVAC System Failure

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AirEase - Air-Ease Heating and Cooling - Company and HVAC System Failure
AirEase - Air-Ease Heating and Cooling - Company and HVAC System Failure - Image 2

We've had over 4-year experience with this company. Initially, our general contractor signed a contract with Air-Ease to design, set up, and install a geothermal HVAC system in our house. After the company failed to meet their contractual obligations, the contract has been 'taken over' by us.

Since then, a nightmare has begun. Below are the most important points that failed from the start:

- Constant failures of heating pumps resulted from improper system design,

- Only part of the floor on the first floor was heating (the company disconnected the heat zones without informing us about the fact that they installed an inadequate machine to run the system).

- Constant leaks from the storage tanks and geothermal loops, Installation of a pump against the manufacturer's recommendations,

- Bad design of pipes (cold and warm water was mixed instead giving an output for hot water only; air getting into the system),

- Adding propyl glycol instead of methanol to geothermal loops (violated the terms of contract).

- Half a dozen of other problems which cost us thousands of dollars to fix.

We described it all at: AirEaseLeaks.org

View full review
Loss:
$25000
Pros:
  • Arrive on time
Cons:
  • Incompetent
  • Failed installation
  • Misleading statements
Reason of review:
Damaged or defective

Preferred solution: Let the company propose a solution

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