Aire Associates
Aire Associates Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review; overall sentiment is mostly neutral with mixed comments about workmanship and service.
Positive Feedback
Customers note the company does good work and offers a low price level with a diverse range of products or services.
Negative Feedback / Risk Areas
- Reports of theft by a technician and distrust of staff.
- Poor customer service response when issues occurred.
- Concerns about reliability after warranty expiration.
Key Takeaways for Future Customers
- Check Aire Associates reviews and reported customer complaints before purchase.
- Verify warranty terms, monitor technicians in your home, and consider alternative service providers for peace of mind.
- Confirm payment and service expectations with customer service upfront.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.0 star rating based on 1 customer review; overall sentiment is mostly neutral with mixed comments about workmanship and service.
Positive Feedback
Customers note the company does good work and offers a low price level with a diverse range of products or services.
Negative Feedback / Risk Areas
- Reports of theft by a technician and distrust of staff.
- Poor customer service response when issues occurred.
- Concerns about reliability after warranty expiration.
Key Takeaways for Future Customers
- Check Aire Associates reviews and reported customer complaints before purchase.
- Verify warranty terms, monitor technicians in your home, and consider alternative service providers for peace of mind.
- Confirm payment and service expectations with customer service upfront.
Turn one complaint into a collective action
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Verified Reviewer
Beware
- - Warranty expired 6 months ago.
- - The customer alleges a technician stole items from their home, and the owner suggested using another company.
This is an AC company. We bought our unit from them and the warranty expired 6 months ago.
We needed service when the fan stopped working. There is nothing wrong with the work this company does. The problem is that their technician stole from us. We know who and when people come into our home and when the items were last seen.
No doubt it was him.
When we contacted the owner, he was totally nonchalant about it and told us that since the warranty had expired, we could always use another company for our service. His excuse was that he only has two technicians in our area, and he would "talk to him" I surmise that he has no problem with his technicians being thieves.
- Good work
- Untrustworthy technicians who steal from customers
Preferred solution: Let the company propose a solution
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