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AirDNA

AirDNA

www.airdna.co
What is your customer experience with AirDNA?

AirDNA Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AirDNA has a 1.0 star rating from 3 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reviews cite billing practices, limited customer service, and a high price level.

Positive Feedback

Service is available to international customers, confirming global reach despite support hours limits.

Negative Feedback / Risk Areas

  • Frequent AirDNA customer complaints about unexpected billing and difficulty obtaining refunds.
  • Poor customer service responsiveness and limited support hours.
  • Login and technical access problems preventing account use after subscribing.
  • Perceived high price level for the service.

Key Takeaways for Future Customers

  • Check AirDNA reviews and confirm billing details before subscribing to avoid surprise charges.
  • Expect limited customer service hours and plan refund or support needs accordingly.
  • Verify account access immediately after payment and reconsider subscriptions if cost is a concern.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Karl M Nje
map-marker West Milford, New Jersey

Account charges

no one available to take my call and had to leave message

please call me so we could resolve the charges on my card

Loss:
$400

Preferred solution: Full refund

View full review
Quintel Std

Technical issues

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Terrible customer service. Have tried for days to contact someone with no luck.

They service international customers but do not offer 24*7 global support. Not good enough.

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Andre M Mle

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Recent payment

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AI Highlights
  • - Charged $132 for a monthlong service unexpectedly.
  • - Won't use the service until New Years.
  • - Asking if a refund is possible.

Hello, I was recently charged the $132 monthlong payment for the service. I did not know that this charge would go through, and was not ready to pay for it.

I dont plan on using the service till New Years, so I wouldnt be using it at all this month.

Would I be able to get a refund? Thanks.

View full review
benjamin s Mxs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cant log in

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Updated by user Feb 14, 2024

still doesnt work on my ipad

Original review updated Jan 30, 2024

very bad i paid last week to subscribe 300 euro and can't get into my account

and this is no help getting

it's a big same for such a big company wanna have back my money

Loss:
$5000

Preferred solution: Full refund

View full review

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