
Airbrush Makeup
Airbrush Makeup Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airbrush Makeup has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good app.
Cons: Customer service, Product quality.Recent recommendations regarding this business are as follows: "avoid".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Airbrush Makeup has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Good app.
Cons: Customer service, Product quality.Recent recommendations regarding this business are as follows: "avoid".
Most users ask Airbrush Makeup for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Media from reviews


SCAMMERS
the website and app clearly states a 7 day free trial. that you PAY FOR??!!!?
i want my money back NOW. in a cost of living crisis before christmas as well, sad people.
- Good app
- Scam
Preferred solution: Full refund
User's recommendation: avoid
JUNK!!!
I saw the ads about this device, so I decided to buy it. Bad idea.
First, the airbrush didn't work at all. The compressor seemed cheap and poorly made. Then, I checked out the online reviews, and found this site. I should have done this FIRST. These people DO NOT have a money-back guarantee (which ALL items I know of always have), and they have this "25% restocking fee" which pretty much destroys your refund even if they had one. They don't.
I was going to give this airbrush makeup idea a try, but with *** customer service like this (they never return calls), it put a very, very bad taste in my mouth. I'm just going back to my usual makeup. THIS ISN'T A COMPANY YOU'D WANT TO DEAL WITH :-(
- Customer service
- Product quality
Preferred solution: Full refund
Dinair... BUYER BEWARE
Do NOT purchase equipment from this company. The airbrushes are poorly made.
When it fails, just pray you don't have a client in your chair. I have gone through 5 airbrushes since June. Once you start asking for a refund, they stop returning your phone calls and emails. I have spent over $500 with Dinair and lost even more because of their very poor product quality.
They have sent out replacement airbrushes... that don't work. Yet, they think they've done everything possible to rectify the situation. Sending me defective equipment doesn't resolve anything.
When I called one last time, "Daisha" suggested that I take a class. How nice that they blame customers for their poor product quality. And just to add insult to injury, I was warned not to call back as they'd flag me as harassing them.
I have never ever been treated with such disrespect and disdain as a customer. BUYER BEWARE!!!
- Product quality
- Customer service
Preferred solution: Full refund
Dinair - beware of fine print in warranty
Purchased a new Dinair Pro Airbrush Makeup Kit with a cute little cystal in the dial. Less than two months later the machine simply stops working.
Not little red light. No warning. Under warranty I contacted the company and the fine print began. Return shipping was payable by consumer (US$55) dinair Inspection (US$25) Should a replacement be authorized another shipping cost of (US$55).
Thinking that all of these costs almost add up to the cost of a new machine I further enquired as to whether you could simply order a replacement compressor, approx. US$160-US$210. Oh!
and furthermore the Dinair Air compressor is a glorified variable speed air pump, the same as you would use for fish.
Expensive mistake.
ITS CERTAINLY HARDER TO MAKE MONEY THAN SPEND IT, AND I FEEL LIKE I HAVE BEEN RIPPED OF WHEN I PURCHASE A FAULTY ITEM AND HAVE THIS HAPPEN.
Dinair won't give me my money
it is Feb!!! I ordered a kit the day after xmas.
First I tried to used a credit card gift carf bit it didn't work. When I went back and reordered somehow I bought 2 at FULL PRICE when I wanted a plan. I call almost IMMEDIATELY to fix it, thinking that since I JUST ORDERED it they could simply change the payment and qty. No.
this lady put that order ON HOLD not cancel ON HOLD. So the next day I called and asked why and they finally canceled it. And then started the battle to get my money back. Every time I called it ended in a "let me call you back" without anybody ever actually doing that.
After fighting fighting fighting I FINALLY got somwone to saw my refund when though. This is before jan 22nd.
I got an email TODAY from them saying my refund has approved. So they straight lied to me and I still don't have my 400 dollars
Dinair was going to keep my money!
I hate it when you return something and the merchant "forgets" to refund you until you e-mail them regarding the issue. It's only happened to me once, with an Amazon Marketplace seller, and because it's so rare I figure that the merchant hopes that you don't notice that your balance isn't as high as it should be so that they can keep your money. In this case I cancelled an order with Dinair for an airbrush makeup kit because after waiting 5 days for it to ship I realized that it was most likely not going to work and it was too expensive for a "Just try it!" purchase. I cancelled the order and got a confirmation e-mail. Weeks later I still didn't have my refund so I did a chat with Dinair customer service. That woman never responded. I closed the chat window and opened a new one, getting a new woman this time. Here is the transcript with both our names removed.
System is getting started. [Tuesday, February 14, 2012 12:07:01 PM]
A representative will be connected, please be patient.
Dominique enters the chatroom.
Dominique 12:07:22 PM
Hi, my name is Dominique. How may I help you?
Italia 12:08:00 PM
Hi. I canceled my order on the 7th and my credit card company told me that you charged me on the 6th. They told me to contact you because refunds are usually processed in 3-5 days. My order # is 055180. Can you check and see what's going on?
Dominique 12:10:02 PM
Yes it does say cancelled but you cancelled it after the day you were charged
Italia 12:11:07 PM
OK. Have you processed a refund? I would assume so but my CC company has told me sometimes you have to contact the merchant for a credit after they've said they order is cancelled.
Dominique 12:12:02 PM
Yes I have notified the refunds department. Was there a certain reason you did not want the kit?
Italia 12:12:29 PM
...Are you saying you hadn't refunded me for the canceled item?
Dominique 12:14:32 PM
No because it takes longer than one day to refund
Italia 12:16:00 PM
I didn't think it took a day. It's the 14th so I'm asking if today is the day the refund dept. will credit my card, or did it happen somewhere between the 6th and now?
Because if you were going to keep my money until I contacted you, you're a bad company.
Which I will post to a forum or consumer complaint website. Thanks.
I ended the chat then because she did not respond to my last two questions. I assume I'll get a refund within the next few days but imagine if I was so scattered or dumb or elderly that I wan't keeping an eye on my bank accounts like I should. If that was the case, Dinair would have kept $286.66 from an order that I canceled and never received. That's a big deal.
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How did they have your bank info if it was a free offer? All your fault for providing your info.