airBaltic Reviews
airBaltic Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
airBaltic has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating split shows 50% unfavorable and 50% positive. Reviewers report a medium price level.
Key Takeaways for Future Customers
- Check airBaltic reviews for baggage fee experiences before booking.
- Expect valued customer service and occasional discounts and special offers.
- Confirm orders and receipts; watch for technical issues during checkout.
Negative Feedback / Risk Areas
- Frequent customer complaints about high baggage fees.
- Billing practices and difficulty obtaining refunds or exchanges.
- Order did not go through in one report; ticketing and refunds can be problematic.
Positive Feedback
Review authors value customer service and discounts and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
airBaltic has a 3.0 star rating based on 2 customer reviews. Consumers are mostly neutral. Rating split shows 50% unfavorable and 50% positive. Reviewers report a medium price level.
Key Takeaways for Future Customers
- Check airBaltic reviews for baggage fee experiences before booking.
- Expect valued customer service and occasional discounts and special offers.
- Confirm orders and receipts; watch for technical issues during checkout.
Negative Feedback / Risk Areas
- Frequent customer complaints about high baggage fees.
- Billing practices and difficulty obtaining refunds or exchanges.
- Order did not go through in one report; ticketing and refunds can be problematic.
Positive Feedback
Review authors value customer service and discounts and special offers.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cost to check a bag
- - Paid €150 for two bags at Vilnius airport.
- - Two bags were free on a Madison to Baltic states flight, refunds failed, and I won't fly Air Baltic again.
Hello, my partner and I checked into the Vilnius airport on 29/10/24 to fly to Amsterdam, then Detroit, then Madison, WI. I had to pay €150 to check two bags.
(When we flew from Madison, WI to the Baltic states, we checked two bags for free.) I feel Air Baltic's baggage fees are ridiculous and I have tried to get a refund but was not successful.
I will not be flying Air Baltic ever again.
Kaye Ketterer
- Expensive to check bags
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder did not go through
- - Account name: Jelizaveta Kirejenkova.
- - Flight Riga to Palanga 16 July 2024 at 23:15.
- - Money withdrawn but ticket not emailed; please refund.
Hi AirBaltic team,
I am experiencing a technical issue in which I have placed an order under the account name - Jelizaveta Kirejenkova, flight from Riga to Palanga - 2024, 16 July, 23:15 PM. The money has been withdrawn from my bank account, but the ticket has not been emailed to me. Would you kindly be able to assist me on this matter, and either email me the ticket or refund the money.
Thanks,
Jelizaveta
- Technical issues
Preferred solution: I would like to receive a ticket that I have placed an order for, but experienced technical issues. or a full refund.
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