airBaltic
airBaltic Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
airBaltic has 2.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Review authors value the most Customer service and Discounts and Special Offers. Consumers are not pleased with Billing Practices and Exchange, Refund and Cancellation Policy. The price level of this organization is medium according to consumer reviews.
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Verified Reviewer
Cost to check a bag
Hello, my partner and I checked into the Vilnius airport on 29/10/24 to fly to Amsterdam, then Detroit, then Madison, WI. I had to pay €150 to check two bags.
(When we flew from Madison, WI to the Baltic states, we checked two bags for free.) I feel Air Baltic's baggage fees are ridiculous and I have tried to get a refund but was not successful.
I will not be flying Air Baltic ever again.
Kaye Ketterer
- Expensive to check bags
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder did not go through
Hi AirBaltic team,
I am experiencing a technical issue in which I have placed an order under the account name - Jelizaveta Kirejenkova, flight from Riga to Palanga - 2024, 16 July, 23:15 PM. The money has been withdrawn from my bank account, but the ticket has not been emailed to me. Would you kindly be able to assist me on this matter, and either email me the ticket or refund the money.
Thanks,
Jelizaveta
- Technical issues
Preferred solution: I would like to receive a ticket that I have placed an order for, but experienced technical issues. or a full refund.
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