Air Pros
Air Pros Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Air Pros has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "avoid air pros or jack rabbit at all costs", "Not at all".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Air Pros has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "avoid air pros or jack rabbit at all costs", "Not at all".
Consumers are not pleased with Discounts and Special Offers and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Failure to provide documentation
Hello,
I have emailed and called almost daily since October 30, 2024, asking for my receipts, invoices, and warranty information. I have yet to receive a receipt from my service on October 30, 2024, and October 28, 2024. I would also like a description of repairs completed on November 14, 2024, for my records.
Since the company indicated that my 10-year parts, labor, and maintenance warranty would not cover the service completed on October 30, 2024, I would also like to receive paperwork indicating what is and what is not covered under my warranty.
Thank you. I will also be contacting the Better Business Bureau.
Jessica
Preferred solution: receipts, invoices and paperwork documenting what is and is not covered under my warranty for transparency purposes
User's recommendation: avoid air pros or jack rabbit at all costs
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCompany overcharges for labor costs. And no itemized receipt.
This company did come out initially when I called within 48 hours. They diagnosed the issue with my A/C outside unit which was only 9 months old.
They said they could repair it for $1528. I provided the servicer with proof of my warranty. They were here only an hour. They wanted 50% down I complied.
Then the real prob started. 5x scheduled & no show. Then when they came out to repair. 45 min.
Labor. Wanted the other 50% I said they needed to wait since I waited 1.5 mo. For service. They did discount by another 50% to 382 but I wound up paying $1164 dollars for 1.5 hours of labor.
That should have cost me no more than $375.
According to standard rate of $150. I would not recommend this price gouging company to any one.
- Techs were good
Preferred solution: Price reduction
User's recommendation: Not at all
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