Air Mail
Air Mail Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Air Mail has a 1.7 star rating from 1 customer review, with 100% unfavorable distribution. Recent recommendations include "Do Not Subscibe to Air Mail" and "Don't bother". Consumers report issues with customer service, exchange, refund and cancellation policy, and a high price for annual membership.
Key Takeaways for Future Customers
- Check billing closely before subscribing to an Air Mail membership.
- Expect slow or no responses from customer service when reporting issues.
- Consider the high price and refund risks before purchasing a subscription.
Negative Feedback / Risk Areas
- Unauthorized charge for an annual membership and billing disputes.
- Customer complaints about no phone support and unresponsive email support.
- Problems with refunds, cancellations, and changing account email or subscription details.
Positive Feedback
Reviews contain no positive remarks about service or support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Air Mail has a 1.7 star rating from 1 customer review, with 100% unfavorable distribution. Recent recommendations include "Do Not Subscibe to Air Mail" and "Don't bother". Consumers report issues with customer service, exchange, refund and cancellation policy, and a high price for annual membership.
Key Takeaways for Future Customers
- Check billing closely before subscribing to an Air Mail membership.
- Expect slow or no responses from customer service when reporting issues.
- Consider the high price and refund risks before purchasing a subscription.
Negative Feedback / Risk Areas
- Unauthorized charge for an annual membership and billing disputes.
- Customer complaints about no phone support and unresponsive email support.
- Problems with refunds, cancellations, and changing account email or subscription details.
Positive Feedback
Reviews contain no positive remarks about service or support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Resolved: Unauthorized Charge for Newsletter
- - $79.99 charge for an annual membership.
- - Card number obtained without authorization.
- - Three emails to customer service with no response.
I stopped payment through my bank and was refunded the amount. Not only did they charge me for 2025, they ran through a charge last year unbeknownst to me.
That is being disputed also. Airmail is absolutely the worst. No customer service and no follow up.
Stop payment through your bank/credit card company. Do not have anything to do with Airmail.
I noticed a $79.99 charge to my credit card for an annual membership. First, I wonder how they ever got my credit card number and secondly, I never authorized anything.
Three emails to customer service and no responses. There is also no phone number.
Customer service is non existent for something you can read anywhere. Terrible business to deal with.
- Terrible customer service
Preferred solution: Full refund
User's recommendation: Do Not Subscibe to Air Mail
Incorrect email
I tried to change my incorrect email, so I could subscribe to your newsletter. Was unable, so I called your customer service number and was promptly disconnected by the representative.
User's recommendation: Don’t bother
Media Expert Talks
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Darren Linvill investigates data messaging and context accompanied by inauthentic behavior on social media networks. He also examines misinformation and disinformation in the rising field of social media forensics and data monitoring.
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