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Air Innovations

Air Innovations Reviews

www.air-innovations.com
What is your customer experience with Air Innovations?

Air Innovations Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Air Innovations has a 1.9 star rating from 4 reviews with mostly dissatisfied customers. Reviewers note the humidifier can work well for about a year but report broken units, difficult replacements, and high price complaints.

Key Takeaways for Future Customers

  • Check Air Innovations reviews for recurring product failure and service issues before buying.
  • Expect trouble reaching customer service and delays when seeking replacements or refunds.

Negative Feedback / Risk Areas

  • Repeated customer service unresponsiveness and broken support lines.
  • Problems with defective remotes, fans falling apart, and concerns about exchange and refunds.

Positive Feedback

Some users report the humidifier performs well initially and worked for about a year before issues arose.

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Show reviews that mention
chat humidifier replacement customer remote service replacing defective defective remote customer service credit
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Pamela D Zjw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Zero customer service

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AI Highlights
  • - Air Innovations humidifiers work but I need replacement part.
  • - I've called for weeks; no luck.
  • - The order button gave no response.
  • - Online chat fails.
Updated by user Nov 11, 2023

Company fixed the issue and I have been provided with apology. Actually they never did contact me nor was I ever able to contact them on the phone. I was able to get someone in their chat finally.

Original review Oct 13, 2023

My air innovations humidifiers do work well but I'm in need of a replacement part. I have called them for weeks with no luck.

I even pressed the button for ordering a product which you would think someone would actually answer but no.

Online chat doesn't work either. Leaving a voice mail is useless also, no return call.

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Johnette M Aux

Humidifier not working

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Youre going to make me type 100 characters for product it is not working seriously

You have already waste of my time my money and my effort

Loss:
$80
Pros:
  • Worked for a year
Cons:
  • Broken

Preferred solution: Full refund

View full review
Carole H Ymw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Replacing defective remote that I purchased

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AI Highlights
  • - Ordered a remote for Air Innovations humidifier; it arrived without a battery.
  • - Installed a battery but the remote fails to operate the humidifier; calls and live chat are unavailable.

I needed to get a remote control for my air, innovations humidifier. I went on their website and ordered the correct remote and it was delivered without a battery in the remote.

We purchased the correct battery, installed it, however, the remote does not operate the humidifier. I have tried to call Air Innovations several times for the past two days and theirmailbox is full.

The website is supposed to have a live chat, which is not available! At this point, I am frustrated to see how I can obtain a working remote!

Loss:
$14
Pros:
  • Humidifier works very well
Cons:
  • Non-reachable customer service

Preferred solution: Working remote control for our humidifier

User's recommendation: Beware of reaching customer service!!

View full review
Carole B Fxj

Replacing defective remote that I purchased

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AI Highlights
  • - Seeking a replacement remote for my humidifier.
  • - The delivered remote does not work.
  • - Customer service is unresponsive, and chat asks for credit card.

I am trying to get a replacement for a remote for my humidifier. The one that was delivered will not work. Customer service is not responding and the customer chat requires me to put in a credit card number before I start a conversation.

Preferred solution: Deliver product or service ordered

User's recommendation: No customer friendly

View full review
Anonymous

Don't believe the lies

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AI Highlights
  • - Bought two Air Innovations fans from QVC; both failed within 6 months as the stands kept breaking and they fell due to vibration.

bought two air innovations fans from qvc both of these fans fell apart the first 6 months, the stand kept falling apart, had to duct tape together, very unsteady they got broken from the stand not holding them up and falling on the floor immediately after turning on from the vibration running, so sad those show hosts on QVC are professional liars and QVC stealing the customers money, yet they keep going, WHO DO THEY KNOW AND PAY OFF, the host can't have any felling of guilt to stand on tv and tell down right lies, knowing the products are rip offs, may they will get karma that they for promoting thieving QVC lies and thieving

Reason of review:
Bad quality
View full review

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