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Verified Reviewer
New Reviewer

Great customer service

When the compressor I ordered arrived the box was really beat up and the unit had some damage. After contacting ACD and a little back and forth they sent me a shipping label to return damaged unit and a few days later the replacement showed up in perfect shape. I realized this was totally on the shipper but ACD stood behind their wanting me to be satisfied with my purchase, their customer service was great! Dont hesitate to buy from Air Compressor Direct.

User's recommendation: Great company!

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ID
#3080795 Review #3080795 is a subjective opinion of poster.
Location
Casa Grande, Arizona

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shady buisness that lie on a pretty website.

Website with smiling employees with names attached like they are there to call you and help. Truth is it's just a scam one man drop ship show from a basement appartment. Worst "company" customer service in the world. Actually non existent. After spending thousands of dollars on a compressor and accessories they shipped oil in a box that when arrived was broken and spilled all over and contaminated the compressor air filters. Emails were sent and photos were sent but refused to respond but took no issue taking my money. I'm not the only only one who was a fool to deal with these nasty money grab basement dwellers. Reported to BBB and state attorney general's office. Oh ya must be due to COVID-19 situation, common buisness excuse. Stay away.

User's recommendation: Stay away.

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ID
#2512696 Review #2512696 is a subjective opinion of poster.
Pros
  • Nice website
Cons
  • Non exisiting customer service
Preferred solution
Let the company propose a solution

Shipping nightmare