AIB Reviews
AIB Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AIB has a 1.7 star rating from 2 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution; recent recommendations include avoid AIB IE like the plague.
Key Takeaways for Future Customers
- Read AIB reviews for repeated customer complaints about login and account recovery hurdles.
- Expect slow or unhelpful customer service when resolving access or mortgage administration issues.
Negative Feedback / Risk Areas
- Blocked logins and card reader failures preventing access.
- Poor phone support and long delays on mortgage rate changes.
Positive Feedback
No positive experiences are reported in the provided reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
AIB has a 1.7 star rating from 2 customer reviews, with consumers mostly dissatisfied and a 100% unfavorable distribution; recent recommendations include avoid AIB IE like the plague.
Key Takeaways for Future Customers
- Read AIB reviews for repeated customer complaints about login and account recovery hurdles.
- Expect slow or unhelpful customer service when resolving access or mortgage administration issues.
Negative Feedback / Risk Areas
- Blocked logins and card reader failures preventing access.
- Poor phone support and long delays on mortgage rate changes.
Positive Feedback
No positive experiences are reported in the provided reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Townsville, Queensland
AIB bank... crickets
I am blocked from logging into my account as my card reader has lost its screen after 20 or so years of use. I get a useless bot when I ring in.
My other recourse is my phone number for ID code but they need 11 digits to register and my number is 10 digits long.
Thus no codes ever come through.
Cannot send message mail via account log in ... as.i cant log in.
100% frustration
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAccount recovery
- - The user asks if their account is still active.
- - They want to regain access and ask what data is needed.
I returned from Ireland almost 10 years ago. I lived there for 7 years (2007-****).
I would like to ask if my account is still active and if I can regain access to it. What data do I need to provide to regain access?
Preferred solution: I returned from Ireland almost 10 years ago. I lived there for 7 years (2007-****). I would like to ask if my account is still active and if I can regain access to it. What data do I need to provide to regain access?
Banbridge, Armagh City Banbridge And Craigavon
THE WORST CUSTOMER "NON" " SERVICE"
- - No help for 5 days; I have £150, credit card and a cheque book, no debit card.
- - Call from AGHMED addressed me as SIR.
- - I have left AIB IE; avoid AIB IE.
I have been an AB IE customer for 51 years NB AIB NI NOT AIB IE.
Now due to the incompetence of AIB IE staff I have £150 plus 1 credit card and a cheque book, no debit card. I have been trying to get help for 5 days.
Sat 27/1 a man called AGHMED answered me and called me SIR . AIB IE must be very hard up to have a call handler at 7 pm who can't even tell my gender .
I also note that no call handler in the Irish Republic knows how to address a much older lady or gentleman as young men and women in their 20s call me by my 1st name.. I assume that every young person must have some up breeding and, like I was, is taught some manners I am a PH.D and live by strict moral standards and never address anyone in such a manner I have now left AIB IE for good At my age and state of health it will be a big change but worth it Sorry but I am 69 and can't drag or drop photos to prove my review I hope you will accept it any way.AVOID AIB IE LIKE THE PLAGUE
User's recommendation: AVOID AIB IE LIKE THE PLAGUE
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMortgage rate change
- - Submitted rate change with AIB Mortgages; form posted 29.09.23; receipt confirmed.
- - Made numerous calls to enquire about the delay.
- - Urgent amendment requested on mortgage account.
I have submitted a rate change with aib mortgages and made numerous calls to enquire the delay. I posted rate change form late September and confirmation of receipt to mortgage dept on 29.09.23.
This has still not been administered.
Can you please make amendment urgently on our mortgage account as we are struggling with cost of living today. I have copied this message and will be forwarding to the ombudsmen financial services as this is an absolute disgrace.
Patrick and Sharon Grimes.
086 310 ****
Preferred solution: Rate change on mortgage.
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