Terrible customer service, no response via email and multiple phone calls with extended wait times. Don't go anywhere near this company for your own sanity.
User's recommendation: sitting at “waiting retail request”.
Been tdying to reset payment plan
Call my number been trying to sort this out for months because I cant speak to a human being, a system built to not help but to only get what you want. It isnt far
Let the company propose a solution
At a time when energy prices are supposed to be declining AGL gas have decided to increase their gas prices by 8% - more than 4 times the inflation rate. When did AGL become a bank? PS Impossible to contact AGL by e-mail. Need to wait interminably on the phone to get through to the call!
Sydney, New South Wales
Agl Energy Gas Supply
Reason of review
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