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AgileBTS

AgileBTS

www.agilebts.com
What is your customer experience with AgileBTS?

AgileBTS Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

AgileBTS has a 2.0 star rating from 1 customer review; consumers are mostly dissatisfied. Reviewer reports being charged $16,000 for a custom CRM that remained undelivered after months, cites overpromising, unresponsive behavior, and a high price level.

Key Takeaways for Future Customers

  • AgileBTS reviews flag high prices and potential delivery delays.
  • Reviewers value Website and Billing Practices but warn about customer service.

Negative Feedback / Risk Areas

  • Major customer complaints about delayed delivery and unresponsiveness.
  • Billing concerns after a $16,000 charge and issues with refunds and cancellations.
  • Claims of limited Zoho expertise and project scope mismanagement.

Positive Feedback

Reviewer notes pros include Suketu and some strengths in Website and Billing Practices.

View full overview ›

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powersellerscenter2016
map-marker Pasadena, California

ZBRAINS?! Agile Business & Technology Solutions - Expert Prices/Amatuer Results At Best!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Charged about $16,000 in April 2017 for a CRM not delivered.
  • Project scope was 22 days, not 6 months; they underdelivered and were unresponsive.

Buyer Beware!! Agile Business & Technology Solutions charged us about $16,000 in April of 2017 for a custom CRM solution that has still not been delivered 5 months later.

The scope estimated 22 days NOT 6 months. They over promised, under delivered, and became unresponsive and uncooperative as things progressed. They charge big time expert level prices and seem to be capable at first glance. Come to find out they struggled with many of the simple Zoho related tasks and customizations they promised us.

Often they blamed Zoho Corporation for delays and problems. Ultimately they threw some of the project back at us emploring us to find another developer. Aren't they claiming to be Zoho Experts? Isn't that what the 16,000 dollars was for?

Anyone looking for a developer who you can rely on to save your business, look elsewhere. You won't likely be happy here.

Loss:
$16000
Pros:
  • Suketu
Cons:
  • James converse

Preferred solution: Full refund

View full review
4 comments
Guest

I too have had a bad experience with Agile BTS and what they called Zbrains - they talk big and friendly but can't and won't do a fraction of what they promise. They will keep their scope documents vague so they can give up or back out whenever they feel like it and eventually they just stop responding!!!!

Guest
reply icon Replying to comment of Guest-1374859

Michael is it possible you could reach out to us

powersellerscenter2016
reply icon Replying to comment of Guest-1402008

---- On Fri, 08 Dec 2017 13:57:17 -0700

---- On Wed, 15 Nov 2017 15:28:49 -0700

---- On Fri, 15 Sep 2017 13:38:31 -0600

---- On Mon, 11 Sep 2017 15:57:01 -0600

We have tried to contact you each of these times with no response. And these are just the times in writing.

powersellerscenter2016

Still waiting 10 days and no response or refund!! These guys will take your money and will work hard to cover their tail to make sure you cannot get a refund!! Buyer Beware!

View more comments (3)

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