Age Group Llc Reviews
1 TOTAL REVIEW
Erik Rojas Age group LLC,Sb Online Axiry Rojas Gisela Rojas Erik Rojas has incurred on “Deceptive Trade Practices" violation.
Erik Rojas, owner of AGE GROUP, located at 14607 San Pedro Ave. San Antonio, Texas 78232, Phone # (210) 668-**** had been our personal and business “Accountant” for several years. He did our business and our personal taxes, along with Payroll services. A couple of months ago, because we were getting bad service and they were not answering our call and emails we decided to use and other CPA , Erik and Axiry Rojas denied us our necessary paperwork to do our tax return for 2013. We paid them upfront for this service, and not only they didn’t prepare our taxes, but they refused to provide our legal forms, information and paperwork to prepare our taxes on time. We called, and spoke with every employee at AGE GROUP, we sent e-mails, and we also sent Erik Rojas texts, etc. and nothing changed. After opening an online complaint with the BBB, Erik sent by e-mail the paperwork, ONE DAY AFTER the limit for tax return. We did incur in penalties due to late preparation. Also because of several errors on our 2011 and 2012 tax filling that Age group / Erik Rojas prepared, IRS fined us with $2,800, we contacted Age group / Erik Rojas and they claimed that this was an IRS problem and that they were going to fixed and never did. We have filed a lawsuit. We have filed a complaint with Bexar District Attorney. After doing some research we found that Age Group / Erik Rojas is not a licensed CPA and they claimed to be on their web page and google ads and in person. Please be aware that the Texas State Board told Erik Rojas to “cease & desist” on November 2014 for claiming to be "Accountant and/or CPA" because he is not. Yet, they continue to operate as of today. This is a very clear “Deceptive Trade Practices" violation.
San Antonio, Texas
Reason of review
Poor customer service
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Age Group Llc