Kim K Yws

Exchange

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Incorrect size received. MAY have been my fault in ordering. Agave did not respond to two emails. Spent 45 minutes researching a consumer affairs Agave number. Obvious that Agave does not wish to be cooperative in having customers call. One must be diligent and persistent to locate their number. No reason for that. If Agave denim wishes to cloak their phone number in bureaucracy then at least respond to their preferred communication mode of email. Once they came to phone they were quite cooperative.
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Pros:
  • Quality product
Cons:
  • Go out of their way to avoid voice contact

Preferred solution: Apology

User's recommendation: Do not trust or depend on getting responses via Agave denim supplied email address

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