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1.0
Details
The WORST possible experience imaginable! At best you will be treated like cattle. For starters I would like to say I chose Affordable Dentures because I know several people that had good experiences with them (other locations). However before choosing this location I...
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10 comments
Anonymous
#1207585

I had 30 teeth removed and they broke my sinus and left a big hole from my sinus into my mouth. And the dentures were way too big never fit right go to aspen

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Review
#577388 Review #577388 is a subjective opinion of poster.
Product
Affordable Dentures Dentures
Cons
  • Staff and dentist
  • Staff
  • Dentures
Reason of review
Bad quality
Loss
$2010
Preferred solution
Full refund
Tags
  • Denture Practice
I had no idea what I was getting into for cost-I made a VERY BAD ASSUMPTION that extractions would be affordable also! I didn't think to look for consumer complaints FIRST! I've learned a LOT the hard way! They even billed me for PULLING TEETH that they just broke...
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4 comments
Anonymous
#1384463

Last year I had all my teeth extracted due to severe gum disease. I was fitted for my temporary dentures.

I prepaid up front for the complete package which includes extractions, temporary denture and then your permanent set of dentures for a total of $4,200. The contract was signed on August 30, 2016. I called in February, 2017 to schedule to have my fitting for my permanent set. I was told then to call back in a few months, because it was too early, and needed a bit more time for my gums to heal.

So I waited until today October 26, 2017 to call. We had one of our main employees out of work for the past 3 months due to medical issues, so I had to wait until she came back to work before I could take off work to get this done. But now that it's over the 12 month contract, I was told I could not get the remainder of my money back, and nor would they render me any service for the credit that was left on my prepaid amount of $1,640.00. So basically they told me they were going to keep $1,640.00 of my money for doing nothing just because I was 7 weeks past the deadline to get the work I needed done.

This place has a very crude way of dealing with clients. I do understand maybe not refunding my money, or being able to finish my procedure for the same price of the original contract amount due to the increasing cost of product and materials. But to tell me they will not try to work something out with me on this is really coldhearted.

So bottom line is I'm out $1,640.00. I don't know about you, but I would be very careful dealing with this unscrupulous business.

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Review
#576745 Review #576745 is a subjective opinion of poster.
Cons
  • Dentures
  • Cost of extractions
Reason of review
Pricing issue
Loss
$2000

Affordable Dentures - Custom Dentures Review from Lawrenceville, Georgia

1.5
Details
I bought the custom dentures one 03/06/14. Because they told me they was a better quality, plus if they broke within a year. You would get free repair or replacement. Okay on 08/28/14 I drove another 100 miles round trip because they broke. They patched the broken piece back on my denture and said it would be fine now. Well on 12/22/14 I drove another 100 miles round trip cause guess what they broke again same place as the first time. I told them I wanted them to replace them. They argued with me and said the warranty was only to repair not replacement. I told them that's not what the paperwork or the brochure in the office said. Well they continued to argue then they said they would give me a professional discount to wave the fee of a reline/ rebase. A discount. I have a warranty but they would not replace them they did the reline / rebase. Pretty much patched again. I will never use this office again. I will drive to Tn. They need to be shut down. If you work hard for your money please go somewhere else.
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4 comments
Anonymous
#921270

had a upper denture break on a temporary denture broke 3 months later put my permanent in lasted 10 months they broke same place said my warranty was up they charged my temp time to my perm time got fixed 12/19/14 broke same place again trying to charge another 125.00 to repair same place lasted 1 week said i have unusual *** maybe its cheap product or bad alignment or shotty repair got to wait til jan 6th to see what they do or to see if i call the BBB or local news this is bunch of ***

Anonymous
#921662
@***ed off ***sumer

Well, you went to an El Cheapo place to get dentures instead of a good dentist. Pretty dumb move.

You might have lower natural teeth which put more stress on an upper denture.

You might try having the upper reinforced with a metal plate next time. Also make sure you do not wear your denture at night, because a lot of people grind their teeth.

jeclem9905
#932221
@Seasoned Dentist

Dear "Old dentist" or "seasoned" as you would like to call yourself. What about the horrible wax try ins that you do, and the way you avoid correcting the problem because every time you make a change, there is a 10 day turn around in your crumby lab.

Yes...I know your practice well ;) Does your license carry some type of specialty certification that others should be aware of?

How's that practice doing financially? When you going to finally retire?

Anonymous
#920687

Why anyone would drive 100 miles to go to a sleazy denture clinic is beyond me. I occasionally visit a friend in Georgia and the whole top half of the state is covered with plenty of dentists, most of whom know how to make dentures.

You went to get cheap dentures at a sleazy corporate clinic, and got what you paid for.

You want a decent pair, go to a reputable dentist who owns his own practice and pay the price.

State dental boards cannot shut these places down because they are not owned by dentists to start with. That is why the statutes that prohibit non-dentists from owning dental offices should be enforced.

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Review
#573584 Review #573584 is a subjective opinion of poster.
Reason of review
Damaged or defective

Affordable Dentures - TOO MANY DAYS TO GET IT FIXED....

HAD BROKEN DENTURE AND CALLED SO I COULD GET IT FIXED BECAUSE WITHOUT THEM I CAN'T EAT. I COULN'T GET AN APPOINTMENT FOR AT LEAST 5 DAYS...SO I CALLED AFFORDABLE DENTURE AND THEY TOOK ME THE SAME DAY AND FIXED THEM FOR ME. I THINK ASPEN STINKS WHEN IT COMES TO AN EMERGENCY....THEY SHOULD HAVE SOME TIME SAVED FOR EMERGENCYS SO THEY CAN FIX THINGS LIKE THIS. IT DIDN'T TAKE VERY LONG TO FIX THEM AND WAS SATISFIED WITH THE WORK THEY DID. I WILL RECOMMEND AFFORDABLE DENTURES TO MY FRIENDS AND TELL THEM MY HORRIBLE EXPERIENCE WITH ASPEN.
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2 comments
Anonymous
#920689

From one sleazy corporate dental clinic to another....

Denture patients never learn. That is why they lost their teeth.

Anonymous
#958455
@Seasoned Dentist

Why would you say sleazy corporate dental clinic? Some people have had complaints that regular dentists don't get it right either.

And to say this is why they lost their teeth you are insane. I've had yearly dental exams all my life. I was told when in my late 20's I would eventually need dentures. This is why I took care of my teeth all these years.

I am 54 years old and fighting a losing battle. You can't say people do not try such as my case.

Frankly your an uninformed *** to say the least.

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Review
#572021 Review #572021 is a subjective opinion of poster.
Reason of review
Good customer service
I went to the Rockford, Illinois Affordable Dentures office. There, I had the absolute worst dental experience I had ever had in my life. As far as I am concerned, this guy should not even be licensed to practice dentistry. I was having all my uppers removed. That was...
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2 comments
Anonymous
#919285

Often times, extracting permanent teeth, especially canines in patients with very dense bone, is extremely difficult. These teeth have long roots and were meant to last a lifetime.

Why then, did you WANT all your teeth pulled??????? Such a dumb decision. It is so much easier to save a couple of canine teeth with root canals, than do grafts and implants afterwards. Overdentures which fit over natural tooth roots are infinitely more stable than regular dentures.

Or wasn't this fine option mentioned in the great chain clinic you patronized?

I have taken plenty of implant classes, but none in Mexico. Maybe it was an American lecturing at a Mexican resort to give a deductible vacation to dentists.

People like you go to these horrible places to get dentures cheap, don't you? Why else would a patient go to these places?

Yet in your quest to save money, you get butchered and have to go somewhere else to have treatment finished. Next time, look for an experienced, reputable dentist who owns his own practice, and don't be such a cheapskate.

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Review
#570641 Review #570641 is a subjective opinion of poster.
Reason of review
Poor customer service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
Affordable Dentures - Bad dental service
i can personally relate to patients complaining about poor dental service, and then the dentist resort to blaming the patient for their mistakes.my partials were so deformed that friends of mine couldn't believe the dentist allowed the partials to leave his office in...
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11 comments
Anonymous
#1089874

What dentist is this????

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Review
#569988 Review #569988 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$2000
Preferred solution
Full refund

Affordable Dentures - Affodable Dentures - Dental Service Review from Bossier City, Louisiana

1st denture never fit even adjustment.2nd time made them return my money . They do not no what they are doing
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1 comment
Anonymous
#917088

I just don't get you people. Have dentures made.

Then expect to get your money back, because you can not wear them. It's a given, that it takes at least 21 days to even start to feel normal again with dentures. People work hard to make you something you requested. And you think you have the right to get your money back.

Well good luck on getting Dentures from anyone else and getting your money back.

I had dentures made at Affordable Dentures and Love them. The staff is very professional and will work with you as long as you need.

Review
#569957 Review #569957 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Affordable Dentures in Winchester, Va

I traveled over 75 miles one way, the dentures were horribly crooked, no one would have accepted them. I am so glad I had them refund when they wouldn't fix problem without more money. I went to a dentist closer to me, got a terrific upper denture I can live with for years. I had to make two trips at over 75 miles each way total of 300 miles plus out of my pocket. This is just wrong. My husband and I are both severely disabled and this was just plain wrong. I went to buy one set of dentures, they said I had to buy two, proved them wrong when new dentist just made uppers, refused to fix problem where they made them crooked, thus very crooked smile, midline was badly off. Just a refund is NOT enough cause I am still out the cost of the gasoline and my time. Also, now they say they took care of the matter and they DID NOT.
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2 comments
Anonymous
#1093736

hey you chose to drive there, that was all your decision.

Anonymous
#915301

So why was it you THOUGHT you would save money driving 70 miles to a *** corporate denture clinic? Was it the TV advertising?

Sure am glad you saw the light and found a good private dentist to help you out.

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Review
#566533 Review #566533 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$50
Preferred solution
Full refund
1.5
Details
I bought a pkg from here. I think it was the best one, my mother-in-law pd for it. I had my teeth pulled somewhere else. Went and got the temp dentures. Started getting sick which had nothing to do with them, but was unable to go back and get my permanent teeth for...
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11 comments
Anonymous
#1068170

In our Affordable Dentures practice, not the one mentioned, the patient has 18 months to come in for their final denture which is given to them in writing. I've learned from experience and people do not listen hi r read their paperwork. Would have issues extending in times of distress, but YEARS is very unreasonable.

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Review
#563920 Review #563920 is a subjective opinion of poster.
Product
Affordable Dentures Dentures
Pros
  • Idea of getting same day
Cons
  • Not being able to be put to sleep
  • Staff
Reason of review
not honoring contract
Loss
$2000
Preferred solution
Full refund

Affordable Dentures in Sanford, North Carolina - Dumb --- Dentist Affortable Dentures Hwy 55 Durham NC

I went to get a severe bad tooth or teeth pulled. Waited from 7AM-12PM a dentist looked at my tooth with no x-ray and said your teeth are good go to your own dentist and have them repaired. Went to my dentist he x-rayed and one was total loss he pulled it. This dentist @ affortable dentures must have got his college threw a cracker jack box. NO X-RAYS DUMB --- DENTIST I went to affortable place they charge $95 verses $165 Just remember you get what you pay for. Don't go to these dumb people for they are not doing there job.
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Review
#563862 Review #563862 is a subjective opinion of poster.
Product
Affordable Dentures Dentures
Reason of review
Poor customer service
Loss
$100
Preferred solution
Full refund