Affinity Water Reviews
Affinity Water Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Affinity Water has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Customers note the company provides water but suffers from insufficient staff and poor response to billing and account queries.
Key Takeaways for Future Customers
- Expect issues with billing and setting up an online account when paperwork is missing.
- Customer service phone support may be unresponsive.
- Direct debit concerns reported; monitor bank statements closely.
Negative Feedback / Risk Areas
- Customer complaints about unexplained charges and difficulty accessing accounts.
- Insufficient staff leading to delayed responses and unresolved queries.
- Enforcement and communication around hosepipe rules and fines appear unclear.
Positive Feedback
The service provides water supply.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Affinity Water has a 1.0 star rating based on 1 customer review and consumers are mostly dissatisfied. Customers note the company provides water but suffers from insufficient staff and poor response to billing and account queries.
Key Takeaways for Future Customers
- Expect issues with billing and setting up an online account when paperwork is missing.
- Customer service phone support may be unresponsive.
- Direct debit concerns reported; monitor bank statements closely.
Negative Feedback / Risk Areas
- Customer complaints about unexplained charges and difficulty accessing accounts.
- Insufficient staff leading to delayed responses and unresolved queries.
- Enforcement and communication around hosepipe rules and fines appear unclear.
Positive Feedback
The service provides water supply.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Codicote, Hertfordshire
Every month you take a large sum of...
- - The customer reports charges and a lack of paperwork to explain them; online access blocked; direct debit may be cancelled if contacted in 7 days.
Every month you take a large sum of money from my bank account under the reference 776****. I don't have any paperwork to give me an account of what you are charging for.
I tried to get an online account, but as I have no paperwork, I can't provide the information required. I have tried telephoning without success. I live at 3-5 Bury Lane, Bramfield, SG14 2QL. My name is Mrs.
Jennifer Clayton.
Telephone 0797631****, email jenny@***.co.uk. If I do not hear from someone at Affinity Water within the next 7 days, I shall cancel the direct debit, and you will have to chase me for the money.
- Provide water
- Have insufficient staff
Preferred solution: information
Hounslow, Hounslow
Report neighbour using sprinkler and hosepipe
I am a 76 year old cancer patient, carrying watering cans for my plants. I have two neighbours still using sprinklers and hosepipes surely this cant be ok. I thought there was £1000 fines?
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