Skip to content
AES Indiana

AES Indiana

www.aesindiana.com
Is this your business?
What is your customer experience with AES Indiana?

AES Indiana Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Customers express negative sentiment in AES Indiana reviews, citing high prices and repeated billing errors that led to late fees and identity verification disputes; some call for a federal probe.

Key Takeaways for Future Customers

  • Expect potential billing issues and persistent customer service follow-up when researching AES Indiana reviews for account problems.
  • Keep records of payments and ID submissions in case of disputed charges or refund requests.

Negative Feedback / Risk Areas

  • Billing errors and unexpected late fees are common AES Indiana customer complaints.
  • Poor customer service responsiveness and repeated identity verification requests frustrate customers.

Positive Feedback

Long-term customers remain on the service despite concerns, but note the price level is high and support could improve.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Indianapolis, Indiana

Not taking my monthly bill!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Paid AES bills at month start via Chase for 25 years.
  • - AES won’t accept payments and sends late-fee bills later.

I pay my AES bill at the beginning of each and every month for the last 25 years through my chase account! Now for some unknown reason they are not taking my payment but send another bill with an additional late fee later in the month!

They say I havent paid my bill in three months! Liars!!!

They just dont take my payment so they can bill late fee? I sure do miss ready kilowatt!!!

User's recommendation: Need a federal probe into this awful company.

View full review
Agueda Bbb

Why do I need to verify my identity with you...

Why do I need to verify my identity with you again when I have sent via email my ID ALSO A COPY OF MY SSN WHAT IS THE PROBLEM?!?

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article