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AeroPress

AeroPress

aeropress.com
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2.4 out of 5
Based on 5 reviews from registered users.
2.4
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5 rated reviews | Is this your business?
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AeroPress Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

AeroPress has a 2.4 star rating from 5 reviews, with 67% unfavorable and 33% positive. Consumers are mostly dissatisfied yet 100% of users would likely recommend AeroPress. Reviews note high price level and issues with website, refunds, and exchanges.

Key Takeaways for Future Customers

  • Check AeroPress reviews for recurring customer service and website problems before ordering.
  • Expect a portable, easy-to-pack brewer that makes single cups.
  • Be prepared for higher price and possible discount code or checkout issues.

Negative Feedback / Risk Areas

  • Frequent customer complaints about poor customer service and unresponsive support.
  • Problems with refunds, exchanges, and discount codes at checkout.
  • Shipping delays and missing parts reported by multiple reviewers.

Positive Feedback

Users praise the product for making individual cups, portability, and enjoying the AeroPress once issues are resolved.

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Viveca Ttw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Aeropress help

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4.0

It was a little disappointing to start when I ordered my hair press filter for extra large for the new filter and finally found out that it was out of stock and but I did finally get it so Im overall Im satisfied. But for the price of a little over $50 is pretty high.

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Michelle Ivs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Horrible service! Don't order from Aeropress.

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1.0
AI Highlights
  • - Order placed 3 weeks ago; still not arrived; tracking pending.
  • - Emailed and called support 3 times; online chat asks for CC and charges $40/mo.

I placed an Aeropress order 3 weeks ago from their website; it has not arrived. The tracking shows as pending.

I have emailed customer service 3 times, called, and tried the online chat. The online chat wants me to input my CC information and charge a $40.00 per month fee to speak with a human.

Loss:
$200
Pros:
  • Love the product
Cons:
  • Worst i have ever experienced
  • Horrible customer service

Preferred solution: Deliver product or service ordered

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Douglas K Drr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Broken Arrow, Oklahoma

Return defective stand

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1.0

Sent a defective stand that has no chance to work because the design is poor. Neither one of the three screws that are supposed to hold the two main pieces together will thread.

Loss:
$108
Pros:
  • Press itself is great i have had 2 used daily
Cons:
  • Steel 2 piece stand is a total disaster

Preferred solution: Full refund

User's recommendation: Don't buy this steel stand

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Anonymous
map-marker La Jolla, California

Received incomplete shipment

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5.0

Marianne from the company followed up with me. She arranged to have the missing part of my order, a funnel, sent to me.

I received the funnel yesterday. All is well and I am enjoying my AeroPress.

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Anonymous
map-marker Burbank, California

Product support

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4.0

Im having problems with the metal coffee filter. Its too difficult pressing the water through it. I never got a reply from my request.

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Anonymous
map-marker Orlando, Florida

Discount code not working

Trying to purchase the aeropress coffee maker with 10% discount code but it keeps coming up as wrong code.

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Mary D Orv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Wimauma, Florida

Can’t complete my order with the 25% Black Friday discount code sent to me

I placed an order, and it was canceled because I had applied a 20% discount instead of the Black Friday 25% discount. I was sent a new code to use to reorder, but it won't accept the code.

Preferred solution: Price reduction

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Brier Tkf

Missing part

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1.0
AI Highlights
  • - Item said not to exist despite an order date and Amazon number.
  • - I tried two numbers and was disconnected.
  • - Impossible to talk to a real person.

Said my item didnt exist- or something similar, despite an order date and Amazon #!! Expremely disappointed- and impossible to talk to a real person. I tried two different customer support numbers and just got disconnected

User's recommendation: Don’t even try!

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Kathryn U Sta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Make sure holder I sent for matches glass aeroppress I am waiting for

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5.0
AI Highlights
  • - Online chat asked for $1 to speak live; I won't share CC.
  • - I want to know if the glass and chrome press will fit the stand I bought on Amazon.

I tried online chat, but they said I should pay $1 to speak live. I didn't think it was worth posting all my CC info.

I wanted to make sure that the new glass and chrome press purchased from you, coming in June, would fit in your stand my son bought me on Amazon. If not and I wait, I probably can't return it.

Pros:
  • Can make individual cups
  • Easy to pack
Cons:
  • Expensive
  • Old ones are plastic

Preferred solution: Advice. Go back and read description

User's recommendation: Answer a phone without our putting all of our C.C. info in.

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