Aep Ohio
Aep Ohio Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aep Ohio has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing billing disputes, slow reconnecting and high price levels in Aep Ohio reviews.
Positive Feedback
One reviewer noted a representative offered a remedy, but positive remarks are minimal.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing verification causing long outages.
- Poor customer service response and delays in reconnecting service.
- Perception of high pricing and limited dispute resolution.
Key Takeaways for Future Customers
- Expect demanding documentation for reconnecting and monitor billing closely.
- Ask for recommendations or escalation if customer service does not resolve issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Aep Ohio has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, citing billing disputes, slow reconnecting and high price levels in Aep Ohio reviews.
Positive Feedback
One reviewer noted a representative offered a remedy, but positive remarks are minimal.
Negative Feedback / Risk Areas
- Frequent customer complaints about billing verification causing long outages.
- Poor customer service response and delays in reconnecting service.
- Perception of high pricing and limited dispute resolution.
Key Takeaways for Future Customers
- Expect demanding documentation for reconnecting and monitor billing closely.
- Ask for recommendations or escalation if customer service does not resolve issues.
Gahanna, Ohio
Aep is a joke
- - Trying to reconnect power to a home they've lived in for 24 years.
- - Verification of residence is delaying reconnection after a month without power.
I am trying to have my service reconnected at my home that I have lived at for 24 years. The electric has always been in my name know they are trying to tell me I need verification that I live in the home that I have resided in for half my life .I have been without power for a month and k ow they are telling me it can be another 2-3 weeks till the verification process is done what a *** joke.
- High prices
Preferred solution: My power turned back on immediately and a deduction on my bill for the stress
User's recommendation: Never go through aep
Canton, Ohio
Question
- - Moved to three locations without stating unpaid balance; reconnection allowed.
- - They demanded payment or threatened disconnection; no remedy offered.
How a customer can move to 3 location without mentioning unpaid balance; still allowing services for reconnecting; saying it obviously was overlooked; (on their part) demanding payment or being disconnected! Not even offering remedy to solve the issue; as one representative did.
Thank you! You would think they was trained to do for their customers
User's recommendation: Ask for recommendations to solve their mistake
Brands Related to Aep Ohio
Indiana Michigan Power
“Power restored before 11p. Should implement chat and updated texts with the new eta when trucks are...“
American Electric Power
“AEP should either be fully nationalized or have its monopoly broken up and sold to the highest bidder....“
Appalachian Power
“I was not feeling well having to tell this very nice customer service agent about being recorded by...“
Public Service Company Of...
“I recently added my biggest account to public service of Oklahoma to skip the fee allegedly and I...“
Companies Similar to Aep Ohio
AEP Texas
“Service came out and removed pole, within 30 minutes. Cleaned up and out of the way thank you for the...“
Columbia Gas of Ohio
“Quick, competent assistance. Friendly, and helpful. Wish everyone was as gracious. This world would be a...“
FirstEnergy
“I was approached by two men about solar panels to be installed on my roof. I am not interested in...“
Spruce Power
“Replaced roof, solar panels reinstalled; they work. Inverter is not working. Tech tested all panels, and...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation