Shawnna R
map-marker Gahanna, Ohio

Aep is a joke

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I am trying to have my service reconnected at my home that I have lived at for 24 years. The electric has always been in my name know they are trying to tell me I need verification that I live in the home that I have resided in for half my life .I have been without power for a month and k ow they are telling me it can be another 2-3 weeks till the verification process is done what a *** joke.
View full review
Cons:
  • High prices

Preferred solution: My power turned back on immediately and a deduction on my bill for the stress

User's recommendation: Never go through aep

Anonymous
map-marker Canton, Ohio

Question

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
How a customer can move to 3 location without mentioning unpaid balance; still allowing services for reconnecting; saying it obviously was overlooked; (on their part) demanding payment or being disconnected! Not even offering remedy to solve the issue; as one representative did. Thank you! You would think they was trained to do for their customers
View full review

User's recommendation: Ask for recommendations to solve their mistake

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article