AEDSuperstore
AEDSuperstore Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; overall sentiment is negative with consumers mostly dissatisfied and warnings about continued charges.
Positive Feedback
Order delivery was prompt for the single confirmed purchase and the product arrived as described.
Negative Feedback / Risk Areas
- Repeated unauthorized charges and billing errors reported in AEDSuperstore reviews and AEDSuperstore customer complaints.
- Poor customer service response and slow or missing refunds after disputes.
- High price level and limited product diversity noted by consumers.
Key Takeaways for Future Customers
- Verify credit card activity and monitor statements closely when ordering.
- Expect potential delays obtaining refunds and persist with formal complaints if needed.
- Consider alternative vendors for peace of mind on billing and customer service.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 review; overall sentiment is negative with consumers mostly dissatisfied and warnings about continued charges.
Positive Feedback
Order delivery was prompt for the single confirmed purchase and the product arrived as described.
Negative Feedback / Risk Areas
- Repeated unauthorized charges and billing errors reported in AEDSuperstore reviews and AEDSuperstore customer complaints.
- Poor customer service response and slow or missing refunds after disputes.
- High price level and limited product diversity noted by consumers.
Key Takeaways for Future Customers
- Verify credit card activity and monitor statements closely when ordering.
- Expect potential delays obtaining refunds and persist with formal complaints if needed.
- Consider alternative vendors for peace of mind on billing and customer service.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
11 charges with 10 needing reversal from myy bank. Total Credit Card scam company
- - There were repeated unauthorized charges after the June 16th order, totaling seven.
- - The bank reversed some charges and refunds were not issued.
Well, it’s been a long month with multiple charges being deducted from my account almost daily. The company NEVER responded to my calls but sent an email reply that said, 'Here is your receipt,' which I never requested or addressed my issue.
Wells Fargo also reversed over 11 charges and finally blocked any further charges. I never heard back from the FTC or the BBB regarding the complaints I filed, but I imagine those might take more time.
I also sent emails to various instructor forums warning them not to buy from this company. I left as many reviews as possible, but this worthless company still has not responded at all to my complaint.
My bank has already reported this company as fraudulent, so they reversed three of the charges, leaving the original one intact. I have called four times now and was promised a callback (which never happened) and sent two emails. I filed a federal FTC complaint for credit card fraud and also submitted a BBB complaint. Original post: I ordered a BLS instructor kit on June 16th.
It arrived two days later, so that was fine. Then, on June 26th, I saw another charge for $183. When I checked for the original charge, it was gone. I contacted my bank, and I was told AED Superstar voided the original payment and then recharged me.
Today, I woke up to three more charges totaling $549 from the same company. I called their customer service, and they said it was a billing issue (no kidding) and that they would email the billing department and send me a same-day refund email. This overdrew my account, but luckily I had enough in savings to cover it. I called the bank, and they reversed two of the charges while keeping the original $183 charge for my order.
Then, this useless company charged me twice more, making five incorrect charges and seven overall. Now Im furious. I called, and a customer service rep, who seemed uncaring, put me on hold for about ten minutes and never checked back. I called again a third time and spoke with someone very nice, but she promised to call me back within an hour (I was at a doctor's appointment), and she never called, nor did I receive any emails.
I reported this to my bank as credit card fraud, filed an FTC complaint, and reached out via email, Instagram, and Facebook, but I never heard back.
I'm now considering legal action for fraud. DO NOT USE THIS SCAM COMPANY!
User's recommendation: Do NOT use this company-They will continue to take money off your card
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