11-year-old granddaughter was there yesterday Fourth of July 2021 when swimming around 2 oclock finished swimming someone has sold her clothes including her bra and panties Left her with only her bathing suit to wear she got a sundress at the gift shop but wasnt allowed to ride some of the rides because she didnt have pants on Pretty much put a damper on everyones fun as much does it cost to get in its really not right.
User's recommendation: Watch your stuff.
Des Moines, Iowa
My roomate and I went to the park after a wedding and we also went to adventure bay, we went on the raging river ride before hand which in resulted in soaking my red vans so we headed straight to the bay. We changed into our swimsuits and rented a locker but we left out the clothes that were soaking wet on a empty chair with our towels on it so that including my vans. After riding a couple of waterslides we went back to the chair to grab our items and change. My vans weren't there. Gone. My roomate and I checked everywhere and both lost and founds but they were most likely stolen. The only suggestions offered were to keep checking lost and found. My friend and I left upset as I could not do anything with no shoes. Walking one end to the other was enough for me. I'm frustrated because those shoes were a gift and my only shoes. Everyone that I've spoken to including myself can't seem to understand why nothing was offered like replacement sandals or a meal voucher literally anything to cheer me up. There are signs saying they aren't liable if this happens but if you're not liable spend so much in liability insurance? My seat was also surrounded by a bunch of employees and I've chatted with a few of them so why didn't anyone stop this person?? I'm also concerned that also on the off chance that they find the shoes how will i know? I don't live there and theres no lost and found extension when you call them either. I'm not mad anymore (at adventureland) I'm just really sad
- Customer service
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