Brian Z Lyh

Price changing at the counter

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Gave me a signed 100$ trade in. And at the trade in, before I paid, Mickey scratched it out and made it 50. Said it was a mistake. Would not honor their mistake and as a veteran I will never walk into that store again. Which sucks because I was going to buy a nice gun.
View full review
Cons:
  • Manipulating and condescending

Preferred solution: Price reduction

User's recommendation: Don’t believe them

dlchasefl C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Dropped $1,200 on TWO handguns on June 2nd. (Overpriced compared to their competitors) Went back in the store the next day for a holster and while I was there, I asked about a range membership. They told me all the benefits and one of them is you get $25 off the purchase of a handgun. I asked the manager ( Todd ) to let me get $25 refunded from my $1200 gun purchase the day before. He refused. Said he did not have the authority - total lack of customer service and poor leadership. What kind of company does not empower their managers to save a customer relationship over $25!! (Especially after they just spent $1200 in the store) This is pathetic. They told me I would have to speak to Eric when he returns from vacation. I wont even bother. I WILL NEVER purchase anything from Adventure Outdoor again, EVER. If I could get my money back for my range membership I would do it in a minute. I hope this post stops even 1 person from going in their store! 404-915-**** is m
View full review
Loss:
$50
Pros:
  • Large selection
Cons:
  • Terrible customer service

Preferred solution: Price reduction

User's recommendation: AVOID Adventure Outdoors in Smyrna, GA

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article