Unclaimed
Adventure Outdoors
50
CLAIMED LOSSES
1
TOTAL REVIEW
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Verified Reviewer New ReviewerCustomer Service
Dropped $1,200 on TWO handguns on June 2nd. (Overpriced compared to their competitors) Went back in the store the next day for a holster and while I was there, I asked about a range membership. They told me all the benefits and one of them is you get $25 off the purchase of a handgun. I asked the manager ( Todd ) to let me get $25 refunded from my $1200 gun purchase the day before. He refused. Said he did not have the authority - total lack of customer service and poor leadership. What kind of company does not empower their managers to save a customer relationship over $25!! (Especially after they just spent $1200 in the store) This is pathetic. They told me I would have to speak to Eric when he returns from vacation. I wont even bother. I WILL NEVER purchase anything from Adventure Outdoor again, EVER. If I could get my money back for my range membership I would do it in a minute. I hope this post stops even 1 person from going in their store! 404-915-**** is m
User's recommendation: AVOID Adventure Outdoors in Smyrna, GA.
ID
Pros
- Large selection
Cons
- Terrible customer service
Loss
$50
Preferred solution
Price reduction
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Adventure Outdoors