Adventure Island Tampa Bay

Good afternoon I would like to address your stroller policy with security. Per our arrival with our stroller I was asked to separate myself from my Four kids and wife as they could proceed forward in the stroller line and I was moved to the back of the line because I was not to be included as a unit with my family .

Just wanted to make sure yall are aware security is verbally yelling these commands . Yall have No posted signs that express this rule. Yall do have a posted sign saying pay as a unit and arrive as a unit.. how ever this is not the case .

I was not allowed to arrive with my unit yall separated me from my unit . This makes me feel extremely uncomfortable leaving my kids behind in plubic as toddlers with one parent pushing a stroller in all my years and experience coming to this park never once there was a issue . I cannot allow my kids to be separated from their parents on yalls behalf .
If I choose to come back I WILL verbally yell back at your security. This was wrong and uncalled for however when this occurred I was polite..

and security was very rude . None of my kids are over the age of 8 and yall excluded there father walking in without his children.

I would have for another father to experience this kind of cruelty. Have a wonderful day .bush gardens never cease me from my family ..

I purchased a cabana for over $250. I was told it would have a 24 hr food and beverage mobile service.

I have had cabanas for a lot less, and they include towels, a server, and it is a pleasant experience. That's why you pay for it. We got there, and not only did it not have towels, I was told we couldn't even order from the cabana. We had to stand in line and order food.

We waited in line and then over 30 minutes for them to cook chicken tenders. It was absolutely the worst experience I have ever had. Two of the restaurants weren't even open. The food truck was closed.

I want my money back; I'm not paying $260 for some waters. We didn't bother with drinks.

They were $14 for a beer. Horrible, horrible experience.

Saturday 3/29/2025 I visited Adventure Island Tampa. I was harassed, discriminated against, and falsely accused of something I didn't do by security officers Jody and Tivy.

Officer Tivy blatantly lied to Officer Jody, for him to rudely and disrespectfully eject me after I was already leaving. After TPD and multiple guests confirmed that what I was being accused of was false, they proceeded to trespass me for no reason. If he is head of security, he needs to be retrained. To be trespassed for smoking a cigarette in the wrong place when there wasn't proper signage stating where you could smoke, multiple guests attesting to the claims being false, as well as the police officer verifying there's no evidence or proof of what took place is disheartening.

I wasn't able to speak to anyone, and as we were already being escorted out of the park, Officer Tivy antagonized and harassed my children to entice a reaction after she blatantly lied in the first place. It gives off the view that security can falsely accuse and harass people just because they wear a blue shirt and don't like someone's skin color.

If rules are going to be enforced, they need to be enforced for all, and proper signage should be posted. It's alarming, disheartening, and very scary that the security can blatantly lie and get to use local law enforcement, when even the police officers know that the security officers were lying.

Saturday 3/29/2025 I visited Adventure Island Tampa. I was harassed, discriminated against, and falsely accused of something I didn't do by security officers Jody and Tivy.

Officer Tivy blatantly lied to Officer Jody, causing him to rudely and disrespectfully eject me after I was already leaving. After TPD and multiple guests confirmed that what I was being accused of was false, they proceeded to trespass me for no reason. If he is head of security, he needs to be retrained. To be trespassed for smoking a cigarette in the wrong place when there wasn't proper signage stating where you could smoke, multiple guests attesting to the claims being false, as well as the police officer verifying there's no evidence or proof of what took place, is disheartening.

I wasn't able to speak to anyone, and as we were already being escorted out of the park, Officer Tivy antagonized and harassed my children to entice a reaction after she had blatantly lied in the first place. It gives off the view that security can falsely accuse and harass people just because they wear a blue shirt and don't like someone's skin color.

If rules are going to be enforced, they need to be enforced for all, and proper signage should be posted. It's alarming, disheartening, and very scary that security can blatantly lie and get to use local law enforcement when even the police officers know that the security officers were lying.