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Worse service ever!! From Adventure Hot Tub and Pools Saraso

I bought a Floor model Jacuzzi for over $5000.00 a year ago, I had some initial problems after buying it but after Adventure Hot Tub’s and Pools not returning my calls I got help some where else. So now I had another problem I called them 25 times I have the phone records. They never pick up the phone and most of the time there box is full. I paid full price for a floor model. I should have bought another brand because they will sell you one , but not service it. I should have read there reviews on Facebook I guess I’ m not the only one having issues with Adventure Hot Tub and Pools. I spoke to another spa company in Sarasota and they told me Jacuzzi removed them as a dealer but thought they were still servicing them WRONG!Jacuzzi
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ID
#1114021 Review #1114021 is a subjective opinion of poster.
Service
Adventure Hot Tubs And Pools Customer Care
Reason of review
Poor customer service

Jacuzzi Dealership in sarasota Fl. customer service is awful !!

I bought a Jacuzzi from Adventure Spa and Pool 17th st. Saraso ta Fl. less then a year ago, they did not follow up with me on some issues I had. Then I have called them 20 times because my Temp. won't drop. I think they are a Husband ,wife company that might be retiring because they just don't care about there customers. I would stay far away from them. Look at all the bad reviews on Yelp !!! Oh and they charged me for a new model and got a floor model, what a scam !! I don't see how a company can be so incompetent and still be in business. Unreal !!
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ID
#1110474 Review #1110474 is a subjective opinion of poster.
Location
Sarasota, Florida
Service
Adventure Hot Tubs And Pools Customer Care
Cons
  • Being scammed
Reason of review
Poor customer service
Preferred solution
give me a discount because it was a floor model, and pick up your damn phone !!

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