Anonymous
map-marker Valley Stream, New York

Advantage Toyota Scion Oil Change Review

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5hr for oil change new tires and alignment are you for real

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Reason of review:
Order processing issue
Anonymous
map-marker New York, New York

Car sale abuses

November 4, 2008

To Whom It May Concern:

I am writing this letter to complain about the following shameful and deceitful car sale abuses imposed on me by Advantage Toyota Scion, located at 639, Lynbrook, NY 11563 at the hands of these 3 individuals: Angel Luis Santiago (Floor salesman), Daniel Hall (Finance manager) and the dealership owner/general manager (who did nothing when I called to complain): 1. Dealer Markups of the Interest Rate: Despite the fact that Angel promised us (My girlfriend and I) a much lower interest than the one imposed on me by Daniel at the time of papers signing. They literally stopped me from shopping around for financing and instead offered me financing by Toyota corp. at a rate of 9.69% (even with a good credit score.)2. Junk Products and Fees: Such as tire fee ($12.50), TMCC Gap Waiver ($170.00), Registration and inspection fees ($67.50). When I called DMV to get refund on registration I just renewed on the car I traded-in, I was told the dealer had used it for the new car. 3. Service Contracts: Toyota Extra care ($2500), Toyota Auto care ($1400.00). After waiting two hours to see Daniel, supposedly to talk about financing; he just printed what must have been one thousand forms for me to sign, without explaining anything. Later on, as I was driving in to work, I took the time to read the forms and realized I have just been another innocent victim of predatory lending. I called Daniel (at least twenty times) to try to undo the damage; he told me it was too late because I have already signed all the forms.) I subsequently called the GM to hear the same explanation.

Furthermore, when I first talked to Angel, I explained to him that I wanted to trade-in my 2002 Nissan, put down an additional $500.00 in order to get a newer and more reliable car. Instead, at signing, Daniel wanted $1000 plus the Nissan and I did not realize until later that they had locked me in for 6-year financing.

These guys should be ashamed of themselves!!!! I am so outraged…

Cordially,

S D

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4 comments
Guest

Check fees and fast talking finance manager especially if you are a woman.

Guest

The interest rate was probably marked up because you chewed the dealer down to no profit. Your credit isnt that great, Toyotas rates are very competitive.

Those state fees are exactly that, state fees that cant be avoided.

Next time you are in Wal-Mart, tell the manager he/she has plenty of profit in the items you are purchasing. Then tell them to takle off 30%.

See how hard they laugh at you. Then complain about the sales tax.

Guest

The tire fee($12.50) is a New York State fee and is paid by every new car purchaser.The $67.50 fee is also a New York State fee.That was recently raised about $45.I've never heard of a fee to waive Gap Insurance,but if you've waived that,I hope that you've put 50% of the purchase price down as Gap Ins.is a very good low cost investment.Most of the time,consumers are not explained exactly what they are paying for,but this is why you should ask questions.Complaining on here about those fees invalidates the rest of your compaint.

Guest

:p What a Dumb@$$! READ READ READ your contract.

I have a bridge in San Fransico I can sell you for $100. I'll be right back... I'm typing up the contract now. All 1,000 pages of it.

You sir, are an ***. You can read the contract on the way to work, but not at the dealership??? HAHAHA.

***. Have a great day!

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