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I pre-paid for a mini van on carrentals.com. the contract was for a week with unlimited miles. when we arrived at rental counter they said that they could not honor the contract. They no longer did unlimited miles. We told them we prepaid and had a copy of information....
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Same as the previous February 12th Review-30 minutes waiting for shuttle while numerous other rental car buses went by at LAX-only 1 hour wait line-guess I should be grateful. Returned early as did not trust them to get me to terminal. Girl said my receipt would be...
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We rented a car at Advantage in Honolulu. It took us almost 2 hours before we got our car. The customer service representative will pressure you to get their car insurance that cost more than $500 plus then if you decline she will try to scare you that Honolulu is...
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I didn't like
  • Being ripped off and rude employees
  • Rude employee and deception
#1007727
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Cars Review

#1021185
1.0
We reserved our car on carrentals.com with unlimited mileage with unlimited mileage. We go pick up our rental and they said thier ad is misleading. Its only local. Then they wanted to charge us $ 50 for cancelation. We got an officer involved for them to agree to refund us. Which we still haven't received. Then we had to pay $ 100 more somewhere else.
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Advantage Rent A Car Car Rental Review

#1010042
3.2
We did not receive EZ Toll.when we rented a car. It states in our contract that we have it. Our Rental Record No. Is BOS-98906.
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Advantage Rent A Car Car Rental Review

#1006765
2.0
While I was was treated well at phenoix Sky harbor desk. It was when I went to sign the contract and a $530 qoute turned into $850 that I got upset. There were 31% fees and taxes added even though online said total cost! Car was nice but costly for a five day trip!
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Advantage Rent A Car Car Rental Review

#983112
We rented a car for 3 days from LA. Estimated cost $ 191.96. We got the car back 10 mins late and in a hurry to shuttle. Checked the summary when back home in Australia. An extra day was added even though we were told it would be okay if it was 30 mins late. Final cost $283.82. I tried to ring them from Australia and they hung up on me. Crooks. Never had an issue with Alamo.
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Sent from my iPhone Begin forwarded message: From: mark upshaw Date: October 18, 2016 at 1:44:28 PM CDT To: customer.care@advantage.com Subject: MY WORST EXPERIENCE RENTING A CAR Sirs, On Nov. 21,2015 I rented a car out of your Dallas, Tx love field location. This is...
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Made a reservation with Advantage in LA. Waited 30 minutes for the shuttle. That was the positive part of the experience. Tried calling the 800 number to talk to someone. What a joke. Waited 25 minutes on hold - nobody ever answered. That was the 2nd best part of my...
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HORRIBLE When we rented from Advantage in LA we had to wait over 1/2 for the Advantage bus to take us to the car rental lot. We tried calling but no one answered. Stupidly we decided to give them another try in Denver. First we had to wait about 15 minutes for the bus....
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Bait and switch BS of the highest order mixed with a hunka-junk rental make for one sad-*** experience with Advantage on W Laurel St in Tampa. I had a hot-rate rental from Hotwire for a convertible Mustang, Chrysler Sebring, or similar. For those not aware, what that...
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My husband and I used advantage for a long weekend. When arrived at the lot we were told to review the car and sign an inspection form. We found small damage on the side panel so we had to find an attendant to make him aware- Strike 1. We drove to an airbNb and park...
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2.7
I didn't like
  • Customer service lack of empathy and concern in crisis
#985494
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I rented a 2017 chev Malibu. Nice car but as I pulled out of the garage I noticed the gas gauge appeared to not quite be full. I declined their full tank thing because the last time I rented a car I did not use a full tank. Upon return I filled the car to.over full and...
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Contact Advantage Rent A Car

Headquarters Address:
Advantage Rent A Car
101 NE Third Avenue Tower 101
Suite 1600 Fort Lauderdale, FL 33301
Phone:
(800) 777-5500
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Companies similar to Advantage Rent A Car

Oh my god! This is the worst experiences I ever had. I went to pick up my car at albuquerque airport advantage rental car center, the lady names Laura was very rude. She asked me to step back when I was waiting another representative to get my car key. I was like...
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