Advantage Homes

This is the most unprofessional group of people to rent from. Tell me, you have dog allergies and you move in to a house full of dog hair all over the carpets.

You disclose to the leasing agent (Paul) that you are allergic to pets so pets will not be an issue when leasing. He did not disclose the previous owner had pets after acquiring the rental both the cleaning lady and carpet cleaners said the dog hair in here was horrible and they could not believe the condition of the home. Advantage homes was aware of the condition. Their was urine in the toilet, broken bulbs, dog puke in the garage, dog *** in the basement, dirty stove, none of this was negotiated for a lower rent.

You tell me how someone would react. And as far as not allowing vendors in the home. I took a day off from work to have someone install blinds and have 1 and half inch holes patched professionally and they show up with no blinds and putty even after I spent a half hour on the phone with one of their office employees giving them measurements of the windows and didn't hear back from anyone for two weeks because they were supposedly on order. I was distinctly told they were there to install the blinds and not use just putty on the walls.

Tell me how would someone react. The other person I did not let into my home if he was a vendor came unannounced without calling, parking across and down the street in a unmarked beat up four door car wearing baggy pants and a hooded sweatshirt with the hood up when it was neither cold nor raining. Home alone with my daughter you expected me to open the door for him. When we voiced the complaint they told us if I wanted my roof fixed I should have opened the door for the stranger.

So they took an additional 14 days to get someone out to look at the leak because they said it was my fault I didn't open the door for him. Never mind the fact that I had just gotten out of the shower and was able to answer the door since I never received a call expecting the worker. So your remarks about not letting vendors in there you have it!!!! Highly unprofessional.

They need customer service skills.

All my frustrations have been warranted. If they would take initiative to update tenants in status in stead of the tenants always being the ones to initiate the calls they probably wouldn't have so many upset tenants.

Advantage homes doesn't adhere to the landlord tenant act. Whenever we asked Paul to do a walk through inspection prior to move and he refused.

That is a violation of the act. Their was dog puke on the floor in the garage, broken glass in a chandelier, blinds not in working order, dog hair all over the carpets, dirty oven, dirty window ledges, dog *** all over the back yard and in the basement, inch holes not patched from hanging TVs, no priming or patching at all, urine in a toilet, handle on stove drawer not installed. So no you don't abide by the act. This is a horrible company to rent from.

BEWARE as business owners highly unprofessional and no customer service skills with disgruntled tenants.

They do not no how to handle difficult situations. This family owned business needs more professionals who are not in the family who have experience with customer service situations.

After being shown a house I was told was available for rent, agent Linda Bobski took two checks from me, one for $70 to cover the application fee, and one for $1195 for a security deposit on this house that was supposedly for rent.

Several days later, she called to tell me that the house was no longer for rent. At this point I asked her to mail my checks back to me since she had misrepresented the property, and she said she had already ran my credit check, so she would not give my $70 check back. I then told her this was pretty shady considering I gave her that check in good faith, assuming the house was actually for rent. After talking to her "boss" Deb Frohling, she told me she would mail both checks back to me, but that I was being unreasonable and that this was not her fault. Well, that was two weeks ago, and I still have not received my checks.

At this point, I feel the need to put a "stop payment" on both these checks, which will cost me $60. Not to mention the fact that she did a "hard" credit check, which hurts my credit score, even though the property was never actually available for rent.

Advantage Homes is shady!!! Do NOT do business with them!!!

In Feb. my husband and I signed a contract with Advantage homes in Kansas City to put our home up for rent for $1495 per month - no pets allowed. A man went to look at our home and said that everything looked good. I told him that the minor repairs needed in the house would not be done because the rental price was still less than the monthly mortgage. He said that would be no problem.

Since signing the lease, the couple who run the company have been very rude to us and to our realtor. They told me that extensive work would need to be done to the house if we ever wanted to rent it. Then they told me that we should lower the price. We agreed. Now they are showing the house and taking lease applications from people with pets - which we said no to in the first place. We might be moving back into the home within the next couple of months and asked about terminating the lease agreement.

They were VERY rude to me and said that it would be $299 to cancel the contract. I got upset by this and when I called her about it the next day, she said that the fee was $399! They have changed their mind about the condition of the home, the price that it could rent for, and now the fee to cancel. The small print of the contract also says that they can rent the house out "on our behalf" if we cannot be reached. We are afraid that if we keep the lease active they will rent the house out without our permission. The contract is apparently good until Feb. of 2011, depsite my realtor never having heard of a reputable company signing for more than a few months. They have also continued to show the home, despite my phone call stating that we wish to discontinue showings

Advantage Homes in Lenexa Kansas is horrible to work with! They charge you fees and make any and all excuses to keep your money!

Very rude. They are very sweet over the phone, but once you sign a contract with them, they become liars and take back everything they said. Agreed that our home was in move-in condition. Once the contract was signed, they said we would never get our asking price and said we needed to lower the rental price.

They STILL have our keys and refuse to let us cancel our contract without paying $400!!! HORRIBLE!!

I have heard many horror stories about them. Unfortunately, we had already signed with them by the time we realized the kind of company they are!