This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Never

I just went through a 5 month nightmare with AdvantaClean gouging the bill to where I had to hire an attorney... from 20,000.00 for 6 days to finally settling for 3739.78. They completely misrepresented what they could do... I only had some smoke damage... yet they took the job. No quote was ever given and no itemized bill was ever received by my businesss my insurance company or my lawyer. Beware!!!
View full review
ID
#1753882 Review #1753882 is a subjective opinion of poster.
Pros
  • Very little
Cons
  • Integrity
  • Living up to written commitments
Reason of review
Not as described/ advertised
Preferred solution
Let the company propose a solution

Franchise Owner

I feel like I was mislead, and outright lied too, when purchasing my Advantaclean franchise. Plus, the lack of support, the arrogance of the leadership team and the deception is overwhelming. We are treated more as employees than business owners. Advice to new owners: These businesses just do not sell, most would be lucky to get their initial investment back. If you plan to buy one of these franchises, call 15 owners and do not let the franchise pick which ones you talk to. The call center directs the calls on the FDD, so say that you are a customer looking to talk to the owner. Many owners are afraid to say how they really feel, in fear of reprisal, so ask direct questions that can't be circumvented. Me personally, I rarely talk to potential owners. I prefer not to irritate the franchise, but I am not going to be dishonest to a potential buyer. Open discussion is not tolerated by the Advantaclean leadership team. They have a saying here, "If you step outside the fence you get shot." Do not fall for the ROBS, 401K funding route, as there are some serious issues, and this is something Advantaclean really promotes. There is significant turnover rate with these franchises, but that will be significantly underplayed, and several owners have been threatened with lawsuits after walking away from their failing businesses. The potential earnings however, will be significantly overplayed, like on most websites that I have seen. Also don't buy into the executive model the CEO will certainly try to sell you on. Maybe 6 out of 120 owners can run this business from their office, the rest are out in the field. You will be in a crawlspace for your first several years, that is a guarantee!
View full review
ID
#1396710 Review #1396710 is a subjective opinion of poster.
Reason of review
Work Experience or Job Application

Franchise Owner

I purchased a franchise from Advantaclean Systems years ago, and I feel that I was vastly oversold and conned. In my experience the training was poor, direction non-existent, and the equipment package vastly overpriced. Advantaclean franchises are extremely hard to sell, but you will be told differently. If you are lucky, you may get your initial investment back, most are just trapped. If you try to walk away, Jeff will threaten you with unpaid royalties for whatever remains of your 10 year term. Not many succeed, and the resentment among owners is quite high. Only a handful are doing really well, the majority are still climbing in and out of crawlspaces. Do your research, talk to a lot of owners, and go into business for yourself. Advice for new owners: 1) Avoid the ROBS program 2) Talk to 15 owners of your choosing, the numbers on the FDD are controlled by the call center. So don't say you are a prospective buyer, say you are a customer that needs to talk to the owner. Many owners are afraid to be honest, so ask direct questions, not sentimental ones. 3) The promised executive model works for very few.
View full review
ID
#1394740 Review #1394740 is a subjective opinion of poster.

Advanta Clean Customer Care Review

Do not let this business pack away your belongings, especially your electronics. They will damage your property and not own up to it. I found the supervisor to be very unprofessional.
View full review
ID
#977451 Review #977451 is a subjective opinion of poster.
Reason of review
Poor customer service

New ownership refuses to honor existing contract