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Incompetent Tax Preperation

I went in to their office and needed to file an amendment to my 2011 taxes as I received additional information after they had gone in. I brought all my previous tax records (past 4 years) and told them I had carry over losses that should more than cover the added income. They insisted the only carry over I had was Capitol Gains and that only 3,000 could be used from year to year. They completed the amendment and told me I owed IRS over $600, for which they charged me $125. I disputed their use of the carry over losses but they were insistent. I left there and called the accountant in Arizona that had previously told me I could use the losses, and he assured me they were available as they were not Cap Gain losses but were instead Net Operating Losses and absolutely could be used against Rental Income. I took my previous taxes to H&R Block, also in Lebanon TN and asked them about it. They looked at the forms and immediately saw the Net Operating Loss and assured me it was a no brainer. They redid the amendment and I owed $32. A lot better that over $600. They also did my 2012 return and got me a refund whereas the people at Advanced thought I would likely owe a couple thousand. I am very glad I did not let Advanced do my 2012 returns and that I questioned what they had done. They are incompetent when it comes to taxes and should not call themselves a Tax Service. I could have done a better job with Turbo Tax. I did not get a refund from them and doubt I will. Just want to warn others to steer clear of these amateurs
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#402089 Review #402089 is a subjective opinion of poster.
Round Rock, Texas

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