Advanced Orthopedics and Sports Medicine
Advanced Orthopedics and Sports Medicine Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advanced Orthopedics and Sports Medicine reviews show predominantly negative sentiment with complaints about high prices, poor access, and billing disputes.
Positive Feedback
Some patients received needed imaging and specialist visits, but praise is limited compared with reported issues about customer service and service variety.
Negative Feedback / Risk Areas
- Repeated customer complaints about long waits, short provider visits, and phone calls not returned.
- Serious billing issues including alleged over-billing and threats of collections.
- Poor handling of insurance authorizations and limited diversity of services offered.
Key Takeaways for Future Customers
- Expect to verify costs up front and monitor charges given documented billing concerns.
- Confirm insurance authorizations and ask about customer service responsiveness before booking.
- Search Advanced Orthopedics and Sports Medicine customer service reviews and compare alternatives if consistent communication is important.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advanced Orthopedics and Sports Medicine reviews show predominantly negative sentiment with complaints about high prices, poor access, and billing disputes.
Positive Feedback
Some patients received needed imaging and specialist visits, but praise is limited compared with reported issues about customer service and service variety.
Negative Feedback / Risk Areas
- Repeated customer complaints about long waits, short provider visits, and phone calls not returned.
- Serious billing issues including alleged over-billing and threats of collections.
- Poor handling of insurance authorizations and limited diversity of services offered.
Key Takeaways for Future Customers
- Expect to verify costs up front and monitor charges given documented billing concerns.
- Confirm insurance authorizations and ask about customer service responsiveness before booking.
- Search Advanced Orthopedics and Sports Medicine customer service reviews and compare alternatives if consistent communication is important.
Las Vegas, Nevada
Consumer alert for Advanced Orthopedics and Sports Medicine
- They over-book, under-serve, and over-bill.
- They billed 3x the price and threatened collections.
Beware of Advanced Orthopedics and Sports Medicine in Las Vegas, NV because they over-book patients, then under-serve, and over-bill. They claimed a service is one price, then bill 3x the amount and threaten to send to collections if you don't pay their arbitrarily inflated price.
They are crooks that deserve accountability. Beware of Advanced Orthopedics and Sports Medicine in Las Vegas, NV because they over-book patients, then under-serve, and over-bill.
They claimed a service is one price, then bill 3x the amount and threaten to send to collections if you don't pay their arbitrarily inflated price. They are crooks that deserve accountability.
Fairfax, Virginia
Piece of *** office where no one does their job or returns phone calls
- Foot and knee injury in mid-Sep; MRI delayed after AO didn’t file.
- MRI order listed Achilles tendon, though I didn’t injure it; discharged due to Tricare.
Would rate it a 0 if I could. Hurt my foot & knee in mid Sep. Just now getting the MRI since Advanced Orthopedics never put in for an emergency MRI. Now come to find out, I never needed and authorization to begin with. Advanced Orthopedics gave me the wrong information. Jen put in for an MRI with the base when I told her I don't get my care at the base. This delayed things even further.
My experience with Drs. Tim Trainor & Kurvella was not favorable. Both spent a whole 5 min w/ me ea time. Apparently, if I'm not doing surgery, they don't feel they are getting money out of you, so that equates to a short office visit & no one returning your calls. Crystal doesn't ever return phone calls...EVER. Mario, the office manager, doesn't give a *** either. OH, *huh sigh* let me open your chart one more time *SIGH* AND the grand prize of it all... Just found out AO discharged me as a patient. Why? Because of my insurance Tricare. AO said it is too much effort to get authorizations & deal with my insurance. Is this the way we treat military & vets? I am outraged esp. when I'm still trying to get the MRI order changed for the correct body part. AO put in an MRI for the Achilles tendon on the order when I never hurt my Achilles tendon!
You'll be happy at this place if you like being made to feel like a number, no one returns your phone calls, you're given an attitude when inquiring about an issue & you love a 2-5 min office visit that you just got done waiting 2 hrs for. If you hate all of that & demand to be respected as a patient, you are better off finding another orthopedic doctor where $$ isn't the bottom line.
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