Consumer alert for Advanced Orthopedics and Sports Medicine

Beware of Advanced Orthopedics and Sports Medicine in Las Vegas, NV because they over-book patients, then under-serve, and over-bill. They claimed a service is one price, then bill 3x the amount and threaten to send to collections if you don't pay their arbitrarily inflated price. They are crooks that deserve accountability. Beware of Advanced Orthopedics and Sports Medicine in Las Vegas, NV because they over-book patients, then under-serve, and over-bill. They claimed a service is one price, then bill 3x the amount and threaten to send to collections if you don't pay their arbitrarily inflated price. They are crooks that deserve accountability.
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ID
#916226 Review #916226 is a subjective opinion of poster.
Location
Las Vegas, Nevada
Service
Advanced Orthopedics And Sports Medicine Customer Care
Reason of review
Poor customer service

Piece of *** office where no one does their job or returns phone calls

Would rate it a 0 if I could. Hurt my foot & knee in mid Sep. Just now getting the MRI since Advanced Orthopedics never put in for an emergency MRI. Now come to find out, I never needed and authorization to begin with. Advanced Orthopedics gave me the wrong information. Jen put in for an MRI with the base when I told her I don't get my care at the base. This delayed things even further. My experience with Drs. Tim Trainor & Kurvella was not favorable. Both spent a whole 5 min w/ me ea time. Apparently, if I'm not doing surgery, they don't feel they are getting money out of you, so that equates to a short office visit & no one returning your calls. Crystal doesn't ever return phone calls...EVER. Mario, the office manager, doesn't give a *** either. OH, *huh sigh* let me open your chart one more time *SIGH* AND the grand prize of it all... Just found out AO discharged me as a patient. Why? Because of my insurance Tricare. AO said it is too much effort to get authorizations & deal with my insurance. Is this the way we treat military & vets? I am outraged esp. when I'm still trying to get the MRI order changed for the correct body part. AO put in an MRI for the Achilles tendon on the order when I never hurt my Achilles tendon! You'll be happy at this place if you like being made to feel like a number, no one returns your phone calls, you're given an attitude when inquiring about an issue & you love a 2-5 min office visit that you just got done waiting 2 hrs for. If you hate all of that & demand to be respected as a patient, you are better off finding another orthopedic doctor where $$ isn't the bottom line.
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ID
#455222 Review #455222 is a subjective opinion of poster.
Location
Fairfax, Virginia

About

Advanced Orthopedics and Sports Medicine Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information (PII) is being used online. PII, as used in Website privacy law and information security, is information that can be used on its own or with other information to identify, contract, or locate a single person, or to identify an individual in context. To improve Advanced Orthopedics and Sports Medicine's' website in order to better serve The Client of Advanced Orthopedics and Sports Medicine The Company use regular Malware Scanning. The Customer's personal information is contained behind secured networks and only a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information The User of company services supply is encrypted via Secure Socket Layer (SSL technology). All transactions are processed through a gateway provider and are not stored or processed on Company's servers.
To read more: https://aosmlv.com/privacy-policy/
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Customer Care

Summary

Advanced Orthopedics & Sports Medicine specializes in medical procedures in the field of sports related medicine and orthopedics. The company was founded in 2007. Its headquarters is based in Las Vegas, Nevada, USA. Advanced Orthopedics & Sports Medicine has the following medical specialties: spine surgery, minimally invasive surgery, total shoulder joint reconstruction, knee surgery, and general orthopedics. It provides treatment for children and seniors. The company accepts most insurance plans. It is possible to schedule an appointment online. There are 4 locations across Las Vegas which also serves Henderson and Pahrump communities. Advanced Orthopedics & Sports Medicine accepts most major credit cards including Visa, MasterCard, American Express, and Discover.

Advanced Orthopedics and Sports Medicine reviews and complaints

Advanced Orthopedics and Sports Medicine is ranked 206 out of 661 in Health and Beauty category

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