Advanced Dental Center of Florence Reviews
Advanced Dental Center of Florence Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advanced Dental Center of Florence reviews show mostly negative sentiment focused on crowns, billing, and privacy concerns.
Positive Feedback
The hygienist receives praise for care and professionalism.
Negative Feedback / Risk Areas
- Repeated complaints about poorly fitted dental crown work and no results.
- Allegations of Hippa violations and exposed payment discussions causing privacy issues.
- Billing and payment confusion with staff, prompting Advanced Dental Center of Florence customer complaints about collections and refunds.
Key Takeaways for Future Customers
- Confirm dental crown expectations and cost before treatment.
- Clarify payment, insurance, and refund policies with front-desk staff and Alex beforehand.
- Ask about privacy procedures if concerned about HIPAA and patient confidentiality.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advanced Dental Center of Florence reviews show mostly negative sentiment focused on crowns, billing, and privacy concerns.
Positive Feedback
The hygienist receives praise for care and professionalism.
Negative Feedback / Risk Areas
- Repeated complaints about poorly fitted dental crown work and no results.
- Allegations of Hippa violations and exposed payment discussions causing privacy issues.
- Billing and payment confusion with staff, prompting Advanced Dental Center of Florence customer complaints about collections and refunds.
Key Takeaways for Future Customers
- Confirm dental crown expectations and cost before treatment.
- Clarify payment, insurance, and refund policies with front-desk staff and Alex beforehand.
- Ask about privacy procedures if concerned about HIPAA and patient confidentiality.
A crown
- - I paid full price for a crown.
- - The dentist inserted the crown and left.
- - The crown is too big and round.
- - I have to pay out of pocket to replace it.
I paid full price for my crown the dr. came in slapped the tooth in my mouth and just left wich he often did.
I believe they dont like people with bad teeth.
They ask you what do you want I said to smile again I'm still not smiling. My complaint is that the crown I got is to big and its round inow have to come out of pocket to have tooth replaced wich I dont have.
I went to advanced dental for a crown the tooth was way overpriced and it was an incisor but the tooth was round and way to big for my mouth he slapped the tooth in my mouth and just walked away.
- - The crown for my incisor is round and too big.
- - The tooth was placed abruptly and the dentist left.
- - I'm not happy after paying full price.
I paid full price for my crown incisor and its round and to big. The tooth was slapped in my mouth and he just left.
I went there to fix my smile and I'm not happy. When you pay a lot of money for something you should get the best.
I feel like all they want is the money. Now I have to replace the tooth with one that looks like an incisor.
Advanced Dental Florence SC
- - Cracked tooth; long waits and room changes.
- - Payment disputes with Alex; plan not accepted.
- - Second visit; no cleaning; left with credit.
Made an apt because I cracked a tooth. Went to the apt filled out all paperwork as requested.
waited about 45 min before I was taken inside to another waiting room. about 15 min later I was brought into x-ray, when that was completed I sat in the waiting room for another 10-15 min. brought in to see the dentist(so I thought) however I was then asked how I was to pay for the procedure. Explained I had no insurance but has a dental plan that would pay something toward the bill and I could make arrangements for payment.
she said I needed to talk to Alex. Consulted with dentist the hygienist. Did not know the rules.... a root canal could not be started until I had a periodontal cleaning.
had to schedule another apt. went up front to talk to Alex (what a treat) who said the would keep the owed portion up to $750.00 so payments could be managed. I agreed that was fair. I paid $175.00 for the visit...
had a promo coupon the was for $100.00 off but was told that was to be used for the next visit. All this discussion took place in an open area where patients and other employees could hear what we talked about....many HIPA violations at this office. Went back for the 2nd apt two weeks later(still with broken tooth and discomfort). The hygienist was just about to start when she asked about payment.
Odd. I explained that I would pay $250.00 today and the $135.00 credit I was to receive for my second visit would be applied, balance to be paid in installments. She went up front to get it ok'd by ALEX. He did not accept the terms and the insurance dept came in to say they did not accept the dental plan I had.
Could they have not realized that before I took time off work to come to yet another wasted apt. I thin Alex is not worth the money he is paid. He never once got off his fat *** to talk to me about payments. It seems everyone but him at that office gets the payments in order before any work can be done.
What a way to be left open for a lawsuit....
I left there still with a broken tooth, no periodontal cleaning, and a credit of $135.00 for my next visit. THAT WIL NEVER HAPPEN.
- Hygienist
- Hippa violations
- Wait time
- Alex attitude
Preferred solution: Full refund
Companies Similar to Advanced Dental Center of Florence
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation