New Reviewer

Great Experience

I would recommend ACTS to ANYONE. I have been seeing my therapist for about 7 months; he is awesome and everyone at ACTS is very nice. I continue to see my therapist during COVID-19 face to face and the office is sanitized and very clean; screenings conducted (temp etc) and like other medical offices, masks are worn. I honestly do not know how I would have survived during the stupid pandemic if it were not for ACTS! Do not hesitate to go here! You will see that everything I have said here is true.

User's recommendation: Best counseling experience I have ever had.

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ID
#2236861 Review #2236861 is a subjective opinion of poster.
Location
Manheim Township, Pennsylvania
Pros
  • Face to face services during covid
  • Caring attitude
  • Great people skills
Preferred solution
My rating will help others choose ACTS.

ACTS Advanced Counseling. and Testing. Solutions

Rude, Incompetent staff member. Been here 4 times. The therapist was late the last 2. Why ? He watches the clock when I am there. How about if I was late? Would that be O.K. ? The Rude receptionist made several copies of my paperwork and insurance card yet STILL thinks my co-pay is $45. No Alyssa, If you could read, IT Says $ 40. And you graduated college ? REALLY ? Then on May 17th, she interrupts my session to say I must move my car. WHY ? Are there any signs to say I can' t park where I did? Besides, If you looked, I have a Handicapped plaquard. Thanks to Alyssa, I will NOT be returning here. Bye , Bye Alyssa. See Ya !
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ID
#1049682 Review #1049682 is a subjective opinion of poster.
Service
Advanced Counseling And Testing Solutions Receptionist
Reason of review
Poor customer service

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