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Advance Business Systems

Advance Business Systems

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What is your customer experience with Advance Business Systems?

Advance Business Systems Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Advance Business Systems has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "BUYER BEWARE".

  • Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

RAYMOND J Arf

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Verified Reviewer
| map-marker Cockeysville, Maryland

POOR CUSTOMER SERVICE

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased a copier and service contract from Advance less than a year ago. I was assured that they had the best service in the business.

When I contacted them for service, I received rude responses and terrible customer service. I explained that I needed toner and my machine was not operating properly. I was told that I should still have toner and would have to pay to get it that day or in an emergency. I run a business that requires a lot of copying, which brought my business to a halt.

The company was totally inconsiderate of my small business ability to be able to function or make money. After seven phone calls, they sent a technician to come take pictures, not solve the problem.

Do not purchase equipment from this company; they use bait and switch techniques and put you on hold when you complain. Buyer beware.

View full review
Loss:
$3500
Cons:
  • Loss of business
  • Cost of machine and service contract

Preferred solution: Full refund

User's recommendation: BUYER BEWARE

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