Advance Business Systems
Advance Business Systems Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advance Business Systems has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "BUYER BEWARE".
Positive Feedback
None noted in the available review; the purchase included a copier and a service contract.
Negative Feedback / Risk Areas
- Advance Business Systems reviews cite poor customer service and rude responses during support calls.
- Customers report billing and service contract disputes and alleged bait and switch sales tactics.
- High price level and slow repair response halted one small business’s operations.
Key Takeaways for Future Customers
- Expect potential customer service issues and review Advance Business Systems customer complaints before buying.
- Verify billing terms and service contract details to avoid unexpected charges or delays in toner and repairs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Advance Business Systems has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and recent recommendations warn "BUYER BEWARE".
Positive Feedback
None noted in the available review; the purchase included a copier and a service contract.
Negative Feedback / Risk Areas
- Advance Business Systems reviews cite poor customer service and rude responses during support calls.
- Customers report billing and service contract disputes and alleged bait and switch sales tactics.
- High price level and slow repair response halted one small business’s operations.
Key Takeaways for Future Customers
- Expect potential customer service issues and review Advance Business Systems customer complaints before buying.
- Verify billing terms and service contract details to avoid unexpected charges or delays in toner and repairs.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cockeysville, Maryland
POOR CUSTOMER SERVICE
- I bought a copier and service contract from Advance within a year; service was rude, toner was needed, and the machine wouldn’t operate.
I purchased a copier and service contract from Advance less than a year ago. I was assured that they had the best service in the business.
When I contacted them for service, I received rude responses and terrible customer service. I explained that I needed toner and my machine was not operating properly. I was told that I should still have toner and would have to pay to get it that day or in an emergency. I run a business that requires a lot of copying, which brought my business to a halt.
The company was totally inconsiderate of my small business ability to be able to function or make money. After seven phone calls, they sent a technician to come take pictures, not solve the problem.
Do not purchase equipment from this company; they use bait and switch techniques and put you on hold when you complain. Buyer beware.
- Cost of machine and service contract
- Loss of business
Preferred solution: Full refund
User's recommendation: BUYER BEWARE
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