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I was coming home from work and thought that at 8:50 p.m. it was too late for me to come in to Advanced Auto Parts on State Bridge Rd in Alpharetta, GA but the open sign was still on. So there are two associates that are in the parking lot smoking and I was coming in...
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1.0
I didn't like
  • Customer service
  • Not honoring posted store hours
#1025624
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Well it's bad my husband is a general manager for Advance Auto Parts in Tennessee and can't get an air filter for our car other than a high dollar KN filter. He has checked all there options CARQUEST and WorldPac . But he can get it through the dealer but why would we...
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Anonymous

Anonymous BRAVO!!!! Finally someone recognized what the Advance underlings go through.

#1014574
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False advertisement in the store. The ad stated $23 and change for 5 quarts of high mileage Castrol oil and "a" Purolator filter. However, when I got the Purolator filter and oil, I was told that my filter is not included in the deal and I have to pay full price. Why...
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Anonymous

Anonymous WELL, I looked at my local ad and it states that its good for filters up to $7.99. So your filter must have been more. But then again I don't have common core learning, I ca...

1.5
#1013561
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Advance Auto Parts Car Repair Review

#1023866
I went to your store it was 8:54pm an the store was closed i am broken down im very pissed pip p
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51R 2 Autocraft Gold Battery Review

#1019738
1.5
Junk battery 3yr warranty, 15 months old no action from store. Useless customer service . No free replacement . Never again will any money go to these shysters. Ever!
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Short Review for February 23, 2017

#1012869
I called several times with no answer. Then an answer after 20 min, then put on hold for another 30 min! Its ridiculous! Then after another call hung up on! Whats the point in having an account if no one will anser the phone! All the stores in this district are the same! And west side is the worst!
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Advance Auto Parts Car Part Replacement Review

#1006947
3.2
Went to have battery tested and replaced. Employee wouldnt help me because it was raining. Went down the street to Autozone and they tested and replaced it for me. Advance auto will never get my business again.
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Went to store # 01205 Murrysville for headlight bulbs sales clerk sold me the wrong bulbs melted the headlight casing causing $1200 damage When I told the manager how much the repair would cost his response was “I’m not giving you $1200” their customer service is...
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2.3
I didn't like
  • Employee attitude
  • Lack of accountability
  • Overall service
#1013207
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My wife's battery went dead in her car. Called near by police n they came n jumped her car off. She called me n I told her to take it straight to near by advanced auto so they could check battery. This was in Elkin, NC by the way! She took it there n the guy checking...
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Anonymous

anon Let me get this straight. Your wife's car has a dead battery. So she called the police to get a free jump start. She went to Advance per your advise to get checked. Advance...

I originally purchased a replacement part for my vehicle at the Lafayette, IN Advanced Auto located on Teal Road; (store hours 7:30a-9:30p POSTED on door and online). After tearing down my truck's engine, turned out the part that was initially purchased despite the...
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Advance Auto Parts Customer Care Review
I pull into a Shell gas station cuz my tire was beyond Flat, & This man, seen us standing there.He Stopped everything he was doing to check on my kids and myself, he seen that we were stuck in a situation and it was only A mother with her two kids, stranded just...
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I bought (2) Bosch wipers at Advance, installed by their associate. First wiper failed in about a week, which they replaced at no charge. Then about 6 months later, I was driving on Oakton St. at about 40 mph & turned on my windshield washers. Fluid started squirting...
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Anonymous

Anonymous You do realize it is not the fault of Advance Auto parts that 1...the 1st wiper failed and 2....that months down the road one flew off? Many retailers sell Bosch wiper blades....

2.2
I liked
  • Half mile from home
I didn't like
  • Advance mgr could have checkd with bosch
#1001885
Reply to reviews
I was in your store # 09226 on 01/23/17 I was browsing around the store and when I turned around I saw their employee by the name of Hector M. looking at me with a strange expression on his face, So I approached him and didn't receive any kind of greeting or smile, I...
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Anonymous

JOSE Lets see, you used your debit card and did not cancel the transaction. Most if not all the Advance stores now use the chip technology which means you have to insert the card....

2.3
I didn't like
  • Employee hector m
#995893
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Contact Advance Auto Parts

Headquarters Address:
Advance Auto Parts, Inc.
Store Support Center 5008 Airport Road
Roanoke, VA 24012
Phone:
(877) 238-2623
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Companies similar to Advance Auto Parts

Can not get store to take back when ac compressor quit working. Wants me to buy more parts then will replace compressor. Not right .let me know what to do.
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Anonymous

Bg Being a mechanic I know that additional parts are required for warranty on ac. Just replacing the compressor can damage the new compressor. It also usually states that on the ...